DavidR
22
For some reason you aren’t able to connect to the update servers and it normally cycles through a number of them trying to update.
Is this the image/pop-up you get and if so what happens if you click the Update now link in the popup ?
This is usually failed internet connection or something blocking the update. Now the topic appears to have gone through the normal culprits:
Firewall, you say you haven’t got one, at the very least you have the OS firewall and the XP firewall has zero outbound protection so shouldn’t be getting in the way.
Security programs, MalwareBytes AntiMalware also shouldn’t get in the way and isn’t something that I heard of in the forums. Have you ever had another anti-virus installed on this system ?
Since you have reinstalled you should check the avastUI, Settings, Updates and ensure that they are set to match your connection method and also that You don’t use a proxy. See image2 as these are what you should have as they reflect your connection method (and aren’t the default settings). Unless of course you do use a proxy to connect to the internet ?
I would like hope that now you have things working that it should remain that way.