Ok
I bought into the “pro version 7” and it was running fine for a month or so… it began to ask me to register it with an “avast! account”, I didn’t because this is the only device I am using and thought it was unnecessary.
Now avast is not working and on the “Summary” it clearly states “Unsecured”… it offers a “fix now” button but nothing happens when I click on it.
It also states “Not connected with any avast! account” and offers a “Connect” link/button… when I click on it I am sent to a registration window… I go through the registration process. So i am now registered with a avast! account.
Problem… in spite of being registered etc… there is no reactivation or restart to the avast on my computer.
This is a problem because it shows no button or link or anything to reconnect my avast when I go to my account… it only shows buttons to download avast. I already have avast I do not need to download it.
My bought and paid for avast is NOT working… there is NO phone help… and I need this to work.
Can anyone give me a step by step way to correct this problem… I am rather computer illiterate so do not use lingo that is not plain English please.
I am willing to give screen shots of what I see each step of the way if it will help and if I knew how to do so.
Thank you in advance for any help…
