Hello, my computer keeps freezing sometimes wont even load up, keep getting the blue screen of death. if you could check it out id be extremely greatful.
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why change the log names…
first, you have avast and McAfee installed…
this will give you a slow machine, mysterious windows errors and false detections
so you have to uninstall one and then run the vendors removal tool to clear any leftover files that may conflict
tools found here. http://singularlabs.com/uninstallers/security-software/
and your malwarebytes log say you scanned with a week old database…always update before you start a scan
and to remove all your browser crapfiles, run AdwCleaner…and click delete button…attach log
you find it here http://forum.avast.com/index.php?topic=53253.0
removal specialist are notified and will check your logs for infections…
Have you also run TDSSKiller ? If so could I see the log please C:\TDSSKiller date time
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL
FF - prefs.js..browser.search.selectedEngine: "Search the web (Babylon)"
FF - prefs.js..browser.startup.homepage: "http://search.babylon.com/?affID=111917&tt=4812_1&babsrc=HP_ss&mntrId=aea6d8fe0000000000000023aee6c1ee"
[2012/11/19 22:04:50 | 000,000,000 | ---D | M] ("Savings Sidekick") -- C:\Users\Joseph Miller\AppData\Roaming\Mozilla\Firefox\Profiles\rxg3ruvy.default\extensions\crossriderapp5060@crossrider.com
[2012/12/03 17:52:32 | 000,000,000 | ---D | M] (DealCabby) -- C:\Users\Joseph Miller\AppData\Roaming\Mozilla\Firefox\Profiles\rxg3ruvy.default\extensions\dealcabby@jetpack
[2013/03/20 09:20:57 | 000,000,000 | ---D | M] (Yontoo) -- C:\Users\Joseph Miller\AppData\Roaming\Mozilla\Firefox\Profiles\rxg3ruvy.default\extensions\plugin@yontoo.com
[2011/03/23 18:05:12 | 000,000,000 | ---D | M] (Ask Toolbar) -- C:\Users\Joseph Miller\AppData\Roaming\Mozilla\Firefox\Profiles\rxg3ruvy.default\extensions\toolbar@ask.com
[2012/11/19 22:04:50 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Joseph Miller\AppData\Roaming\Mozilla\Firefox\Profiles\rxg3ruvy.default\extensions\crossriderapp5060@crossrider.com\chrome\content\extensionCode
[2010/12/29 04:00:37 | 000,002,568 | ---- | M] () -- C:\Users\Joseph Miller\AppData\Roaming\Mozilla\Firefox\Profiles\rxg3ruvy.default\searchplugins\askcom.xml
[2013/01/07 15:06:55 | 000,555,726 | ---- | M] () (No name found) -- C:\USERS\JOSEPH MILLER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\RXG3RUVY.DEFAULT\EXTENSIONS\{758D6AEB-75E4-9F24-FD49-51B640ADD07F}.XPI
[2012/03/30 23:37:05 | 000,004,733 | ---- | M] () (No name found) -- C:\USERS\JOSEPH MILLER\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\RXG3RUVY.DEFAULT\EXTENSIONS\SMUHIRUNGT@SMUHIRUNGT.ORG.XPI
[2012/11/29 09:40:39 | 000,002,349 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\babylon.xml
O2 - BHO: (Yontoo) - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll (Yontoo LLC)
O4 - HKCU..\Run: [Yontoo Desktop] C:\Users\Joseph Miller\AppData\Roaming\Yontoo\YontooDesktop.exe (Yontoo LLC)
[2013/03/20 09:20:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Yontoo
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
heres the OTL
What are your current problems ?
Nothing at the moment it restarts just fine now, its not super slow. No Blue Screen of death, but also I have only been home for a few minutes so ill keep ya posted. Havent freezed yet, what does the Pihar Trojan do anyways?
and do you know of any free adblocker?
Phibar is a Trojan downloader running from the MBR it is also use as a redirect/click per view type malware
What browser do you wish an ad blocker for
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
Clear Restore Points
Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
https://dl.dropbox.com/u/73555776/disc%20clean.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe
Internet Explorer
Here you go http://simple-adblock.com/
Alright, I woke up this morning, to see the blue screen of death, and I had to hard shut off my computer several times because it just wouldn’t load windows, like my computers having a hard to loading windows now. Its very slow. Like Ill reboot and and it takes 15-20 minutes to get to the first black screen with the windows logo. Then another 5 minutes to load that then another 5 to get to the login screen and then 5 to load the actual windows desktop. It took me about 10 minutes to get to here. please help me out.
Can you boot the computer and run a chk disc http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/
I have windows 7
It is exactly the same for windows 7
heres a scans in safe mode. Idk why its doing it.
Have you had any further blue screens ?
Yes, earlier this morning when I woke up. It was a blue screen
OK do you have any dmp files here C:\Windows\minidump