HELP!! avast! 4.1 goes very slow then stops

General Topics
1

i use Me ,OS. I use Avast! 4.1 and i run it at any setting and its goes really slow and frezzes the whole pc and end uo restarting. Most times its slow so i turn it off it took 1hour to scan 60,000 files half way, im not to sure what to do. It says i have a trogen and then frezzes just after. If you can help that would be great. :slight_smile:

limited_edition

2

Can you boot in safe mode (F8)?
Can you run avast! from there?

If not, can you run an on-line scanning?
When you were ‘clean’ you can see if the freeze system is due to Windows Restore…

What trojan are you talking about?
What do you mean by ‘the system freeze’ after the detection of the trojan?

3
If not, can you run an on-line scanning?
http://housecall.trendmicro.com or http://www.bitdefender.com
4

im using them now but they dont find any think

5

… well it finds the trogen then i click delete then i frezzeses

6

if the trojan is active in memory you may have to kill it in the process manager first.

7

Can you try avast! Virus Cleaner Tool and after that a full scanning of avast! (Thorough scan and ‘Scan archive files’)?

8

well im back from school i left it running and my dad sorted it out and it found 4 trogen virus called Win32:Trojan-gen. {VC} (four of them) it ran fully :smiley: im going to try Virus Cleaner Tool

Edit: i have started cleaner tool just waiting now, i will post the outcome

9

Hope you’re successful! :wink:

10

done it found no viruses, i took a picture of what it said heres the url http://home.ripway.com/2004-2/76268/cleanerscan.bmp

now what shall i do? run virus scan ?

11
12

avast! Virus Cleaner detects only the most common viruses and worms. The fact that it didn’t find any virus does not mean much.

What did you do with the files where Trojan-gen was detected? Deleted them?

13

yes i deleted them and it worked they were deleted it said but that was not on the highest setting shall i try Thorough and scan archive files??

14

Well, you should try the same settings as you did originally - to see if the problem has gone.

15

yer it works :smiley: but will it always be REALLY slow?? it will take me 2 hours+ on thorough settings

but it works on standard is there any other programmes you think i should put on i have spy bot s&d and ad-ware any others?? cuz i have 128ram but the pc is slow

cheers people! limited_edition

16

Check with avast!,clean spyware with your mentioned programs,defragment drive and buy another stick of RAM :wink: 256Mb is quiet enough for most users,while 512Mb or even 1Gb kicks you know what :wink:

17

limited_edition,

I use the programs you mentioned, but I also use a² free scanner http://www.emsisoft.com/en/software/free/. The free version will scan for all types of malware (trojans, backdoors, hacktools, batch viruses and trojans, internet worms, irc worms, java scripts, webserver scripts, vbs scripts, virus construction kits, denial of service tools (DoS), distributed denial of service tools (DDoS), flooder, keylogger, nuker, sniffer and unix viruses) and can be updated manually. :smiley:

There is going to be an update of the program soon which will be faster, but in the meantime, it might be a good idea to use the version out now until the other is released. :wink:

Do you use a firewall? If not, there a some good free ones available, like ZoneAlarm, Sygate, Kerio, Outpost 1. If you want there links, I will post them. :slight_smile:

18

i havent got a firewall i dont think but i tried Zoenalarm but didnt like it it got in the way, i might have one put im not too sure because this is and old pc (2000) but i have updated stuff :D…

…is it good to have a firewall is there any way of telling if i have one?

Check with avast!,clean spyware with your mentioned programs,defragment drive and buy another stick of RAM 256Mb is quiet enough for most users,while 512Mb or even 1Gb kicks you know what
im i have done everythink there and updated everythink part from put more memory i want to i might get my dads friend to do it,, any one else got any tips so i can get a smoothly running pc :D

limited_edition

19

Why do you don’t like ZA?
Did you have trouble configuring it?

I suggest you must have a firewall and continue searching the one which fits your needs… 8)

20

I have the same virus!

Avast cannot delete it, or it deletes it but it reappears. I’ve seen in addition two files cleaned from windows area one with the name GNDKRQWEL.EXE.TMP and the other MTAHC.EXE.TMP

In the log file of Avast I’ve seen two messages with errors on the application number 1648. The message read something like:

AAVM_scanning Error: x)Aavncheck Boot Direct Ex avgcanscan real of *BOOTA failed 00000005.