Hi sorry for the lack of information but I myself aren’t sure what exactly is the problem.

I have brought my laptop to my school technician(they are also student) to install the school vpn but was told that they couldn’t access the site at all to install it. From what I can gather the site might have been in the vpn which is why I couldn’t access it.

Furthermore, they say that avast is not under the supported AV but if I try to access the vpn using the school wifi it work and I can access but when I use other wifi network I couldn’t access it.

They told me I could only uninstall avast in order to access and install it so I was wondering if and have any way to overcome this because I really dun wanna uninstall avast.

Any help will be greatly appreciated.