Since last “update” my E-mail Guard in Avast Premium Security is no longer functional! I had 4 e-mail addresses and now all 4 are gone/no longer listed under Scam Guardian!! When I also tried to re-add the e-mail addresses, it would not allow me to add ANY that were previously added (i.e., gmail, outlook, yahoo, etc)
Win 11 PC
Version 26.4.10932g (build 26.4.10932.983) Installer Version 26.4.10843.0 UI Version 1.0.861
Has anyone else experienced this and if so, what is the workaround (besides just a “shut up and reboot)? I do not really want to call Avast’s “support” since the last time they were completely useless and I spent 4 days wasting my time to the point I almost cancelled my subscription.
While its turned off it wont show any emails youve saved.
i had this a couple of times where it was turned off and trying to turn it on done nothing. I had to totally close avast and then do a restart of pc and it turned back on again. no idea why it turned off but its stayed on ever since.
im on win 10 so could be slightly different issue compared to a crap win 11 pc. had my 11 for 18 months and only turned on around 10 times to update windows and turn off again. still much prefer my 14 year old gaming laptop with win 10.
It was “turned off” by itself! I did not turn it off at all. for months it was set to “on” and as mentioned I had 4 e-mail addresses it was “monitoring” however I have been seeing an influx of junk/spam mail and I looked and saw that it was “off” and it gives an error whenever I try to turn it back on (as I already mentioned)!!
Can someone please offer some reason why this is now happening - especially since the last update (I already included the version details above)
So far no helpful hints/answers and as mentioned, my last experience with Avast “support” was useless and wasted several days of my time.
