Help: Avast not working

Good job. :wink:

I’ll need extra ComboFix report. Please post me here the following log.

C:\Qoobox\ComboFix-quarantined-files.txt

Here it is:

Please download OTM and save it to your desktop.

[*] Double click on OTM.exe to launch a tool;
[*]Paste the following code under the “Paste Instructions for Items to be Moved” line;



:Files
c:\windows\SysWow64\*.tmp
c:\users\David\AppData\Roaming\newnext.me

:Reg
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NextLive"=-

:Commands
[emptytemp]


[*] Click on MoveIt! button;
OTM may ask to reboot the machine. Please do so if asked.

[*]Copy/Paste the contents under the Results line here in your next reply.

[i]Note:It will also create a log in the C:_OTM\MovedFiles
- open the newest .log file present, and copy/paste the contents of that document back here in your next post.
[*]

==============================

Then please post me fresh DDS logs (DDS.txt and Addition.txt).

And tell me does we made any progress?

Ok, I’ve attached the logs. I think we’ve made some progress, my pc is much faster already :).

Thanks for all the work you’ve done so far helping me. I hope the DDS says that everything is clear.

[list]We’re left few things to fix …

Multiple Antivirus Programs

You are running more than 1 Antivirus program!

AV: Trend Micro Titanium Internet Security Disabled/Updated {68F968AC-2AA0-091D-848C-803E83E35902}
AV: avast! Internet Security Enabled/Updated {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Trend Micro Titanium Internet Security Disabled/Updated {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: avast! Internet Security Enabled/Updated {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
FW: avast! Internet Security Enabled {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}

Running - more than one - antivirus program is not recommended because:
[*]They can conflict with each other.
[*]Report the other antivirus software as malicious.
[*]Antivirus programs use an enormous amount of computer’s resources… actively scanning your computer.
[*]Can cause your computer to become unstable…run slowly and even, in rare cases, BSOD crash…etc
I strongly suggest you uninstall one of them. Which one, is your decision.

edit:
Use this link to download AV uninstaller.
http://singularlabs.com/uninstallers/security-software/

=====================

Repet fix with OTM using this script:

:Files
C:\Users\David\AppData\Roaming\newnext.me

:Commands
[reboot]

=====================

Post me now please fresh DDS.txt log

Ok, OTM done again, and now scanned with DDS, here are the logs:

Oh and btw, isnt my trend titanium disabled? so It doesnt do anything?

Perhaps so it seems from your side (user level) but on system level (kernel level) AV drivers are indeed loaded and very still active.

Old-known rule: Two different AV must not be running on one system. When you open AV GUI, there is perhaps all green and shiny (giving a sense of security), but in the back of their engines (so to speak) they are everything just not right as it should.

Also, there is the greater chance for malware to pass through next to two active AV fighting each other.

Ok, Ill get rid of it, how does the DDS look? :slight_smile:

When you remove one AV (your choice which one) post me fresh DDS logs. :wink:

Alright, I uninstalled Trend from control panel and rebooted, here is my DDS.

DDS looks cool. Tell me some good news. :slight_smile:
How is the things now?

Things seem to be going great, pc has sped up alot and no errors or crashes anymore ;D

Thanks for everything you’ve done man. :slight_smile:

Glad to hear that. :smiley:

Good workman always cleans up after himself.
The following will implement some post-cleanup procedures:

It is necessary to uninstall ComboFix :

[*] Click Start (or
http://amf.mycity.rs/pg/images/VistaStartButton.png
) then Run.

On Windows7 or Vista you may use Start Search field if Run is not available.

[*] In the line of text type in (Copy) the following:

ComboFix /Uninstall

Note that there is a space between " ComboFix " and " /Uninstall " .

[*] then click OK (or press Enter ).

Wait for the uninstall process is complete.

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
[i]
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Remove disinfection tools

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Create registry backup

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

Here are the results:

Thanks for all your help Magna :smiley:

http://www.mycity.rs/images/smilez/beer.gif