Turned on my puter this morning and my avast is turned off!!! It doesn’t expire till april of 2014. What the heck is going on. I have the free version. PLEASE, a quick answer would be great, don’t like being without protection!
Perform another (re)boot and see if the problem is solved.
If not perform a repair of avast.
start > control panel > software > avast > add/remove > choose repair
add to what Eddy say…
do you have any other Security programs installed?
are previous used AV fully removed? http://www.avast.com/faq.php?article=AVKB11#artTitle
I will try another re boot ty
Did the reboot, still not connected. It’s telling me I have 0 days of registration. NO, I have no other av on my computer. I don’t see anything that says REPAIR in control panel. If I can’t get this fixed, will I have to remove avast and re-install
Go to Control Panel>Programs and Functions>Install or uninstall a program>Double click on Avast in the list
In the window that pops up choose repair at the bottom.
I will try, TY
I hit repair and this is the message I got. Error processing packages. Please use full update
Try a uninstall and reinstall. Just do what i said above but hit remove now.
Then restart and run this tool: http://files.avast.com/beta9x/avastclear.exe
Choose your installation path where you installed Avast.
download full update here and run it and then reboot http://www.avast.com/download-update
any change?
if no success, then perform a reinstall
and the removal tool Steven gave you is for the Beta…are you running the Beta?
if not use this http://www.avast.com/uninstall-utility
I really don’t know if it’s beta or not, how can I tell? I usually stay away from the betas so probably not. It’s the free version.
which download do I use?
I really don't know if it's beta or not, how can I tell? I usually stay away from the betas so probably not. It's the free version.if you have not been at the Beta test section and downloaded it...then i Guess you dont have it
if you mean from the firs link i gave you…the top one avast! VPS update
TY Pondus
I tried what you said Pondus and it didn’t work, guess I’ll have to uninstall avast and install. TY again
will an uninstall also get rid of Chrome too?
I think not, Chrome is an Standalone program.
Thanks Steven. The reason I ask is I tried using chrome search and I couldn’t get on. Also, I have the avast free antivirus set-up icon on my desktop, can I use that again for the new install after removing this one?
You can use that again.
But i can recommend to download the newest version.
show me where to go to download the newest free version of avast, also, should I remove the old setup icon from my desktop?