Help base are not updated after day 4, a base 1 number. Streaming updates 4 ( 04.12.2016 14:07:11 )
Current version: 161201-0
Release date: 01.12.2016 12:01:34
In hand through anti-virus database Avast VPS Update can’t update says that uninstall windows defender. Himself defender disabled antivirus during installation
Next to that I am getting the warning that the VPS is out of date for a couple of days in the Beta version and after updating (it shows downloading and installing) the version not changed.
Do you have streaming updates enabled ?
If so as has been said you are covered as the VPS updates contain a collation of all of the streaming updates since your last VPS update.
Mine is on 161201-0 but I have lots of streaming updates in the defs folder - see image - I’m not getting any warnings about the VPS being out of date either.
Yes, all the streaming update function. I poprobyval install updates manually using Avast VPS Update. Everything went perfectly and began installation at the end of the installation program appears incompatible detected: windows defender. After this change in the anti-virus database version upgrade window: 161204-0 and databases release date remains the same: 01/12/2016 12:01:34
I don’t know if part of the problem could be related to windows defender. In windows 10 I just wonder if your virus definitions are considered out of date, does it re-enable windows defender.
Surely the issue here is that the VPS has not updated from the 161201-0 version. That is what I am seeing on my system; that seems to be what DavidR is seeing; that is what Eddy is reporting; that is Destiny26’s report. It is a small sample but it suggests that an update is not happening automatically, nor if one triggers it manually. If so, that is a issue of general significance that Avast need to consider.
It may not matter as we are all probably protected by streaming but that is a separate question.
Just some more input. The same on my system latest update 16.12.01-0. It says streaming updates are installed,hopefully it is so. I´m running windows 7 Home Premium SP 1. So it is not just on windows 10 this occurs. I remember this has happened before and it took quite a while before it was fixed. Maybe one of all avast users out there could make a post if you got a new update to a newer version for example 16.12.03-0. Should be interesting if this is something that affects all of us users or if it is some local server problem.
A good thought, but looking at the files on my disc they have a Windows timestamp of 1/12/16. I suppose that actually there may not have been any VPS updates released but that would be unusual and isn’t compatible with the information at https://www.avast.com/virus-update-history which shows updates on 2/12 and 3/12, but not 4/12.
Downloaded base with http://www.comss.ru/page.php?id=128 site. That’s where they write that all stopped database be updated and run manually and nothing happens. A site admins: Hello!
It is well-known, global problem. Hopefully it will be decided on Monday.
Support The answer came in the mail.
Hello, Please send a screenshot of the problem / message that appears when an error occurs.
We will try to understand.
Confirming what others have already noted here:
Database version internally listed as 2016-12-01-0, yet apparently considered “current”;
definition files on disk are time-stamped 12/1/2016 (plus a stream for each of the next 4 days);
but streaming updates current at 12/5/2016. Seems to be a bit strange.