Help for a virus!

HELP PLEASE!!!
I tell you I was playing as suddenly avast find a virus (no trojan virus)
object C :confused: user / alexander / appdata / local / temp / service.exe
infection Win32: Malware-gen
process (I do not remove it because:) C :confused: WINDOWS / SYSTEM32/RUNDLL32.EXE!
seeing rundll32.exe I do not know if I moved, delete or block
I said remove my computer can crash;
I wanted the move but it does nothing spanked
I do not essey else help me please!
nothing service.exe
rundll32 is it!
sorry im french i use a traductor sorry!

Hi lets have a quick look

Download OTL to your Desktop
Secondary link

[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif

[*]Select All Users
[*]Under the Custom Scan box paste this in

netsvcs
BASESERVICES
%SYSTEMDRIVE%*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
winsock.*
/md5stop
CREATERESTOREPOINT

[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Post both logs

ok OTL scan i post both logs after

Attach both logs please

ok

otl creat a restore point normal?

Yes it will do that as a safety net

great now pattern search.

manual file scan

what do you need olt.txt or extra.txt?
i attach the two file

OK you have a great deal of adware on this system

[*]Download the attached fix.txt to your desktop
[*]Then run OTL and press Run Fix button at the top
[*]A dialogue will open asking for the location of fix.txt
[*]Select the one you downloaded to your desktop
[*]Press the Run Fix button at the top again
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

https://dl.dropbox.com/u/73555776/AdwCleaner.GIF

Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that

ok finished
now avast dont detect virus :smiley:

Could you run a fresh OTL scan please so that I can check that it has all gone

tommorow i need to go bye

OK ;D

finished now i just have otl.txt

A few more to remove… How is the computer now ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
[2013/03/10 14:44:01 | 000,000,000 | ---D | C] -- C:\Users\Alexandre\AppData\Local\Bundled software uninstaller
[2013/04/09 08:14:16 | 000,000,384 | ---- | M] () -- C:\windows\tasks\Auto Lyrics Update.job
[2013/03/10 15:07:14 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WhiteSmoke
[2013/03/10 15:06:57 | 000,000,000 | ---D | C] -- C:\Program Files\WhiteSmoke
[2013/04/02 21:54:24 | 000,000,000 | ---D | C] -- C:\Program Files\AutoLyrics
[2013/03/31 13:18:51 | 000,000,000 | ---D | C] -- C:\ProgramData\BrowserProtect
[2013/03/31 13:18:05 | 000,000,000 | ---D | C] -- C:\Users\Alexandre\AppData\Local\Software
[2013/03/31 13:18:05 | 000,000,000 | ---D | C] -- C:\Program Files\Software
[2013/03/31 13:18:01 | 000,000,000 | ---D | C] -- C:\Program Files\SoftwareUpdater
[2013/03/10 20:43:07 | 000,001,091 | ---- | C] () -- C:\Users\Alexandre\Application Data\Microsoft\Internet Explorer\Quick Launch\Babylon.lnk
[2013/03/10 15:07:14 | 000,001,885 | ---- | C] () -- C:\Users\Alexandre\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch WhiteSmoke.lnk

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

ok otl scan my pc
i get a filer after reboot do you need it? the file :04092013_162327

Yes could you post that please … And also let me know what problems you are still having

ok i post old and other