Hi! Today a pop-up apparently from Avast is telling me suspicious files have been detected that may be a sign of malware. The identified file is in my applications data - \Trusteer\Rapport|Store|exts\RapportCerberus\25641\RapportCerberus_25641. The pop-up gives me the options of ignoring or deleting and asks me to submit the file to the virus lab for analysis.
Wondering if the pop-up might itself be suspicious, I thought I should get Avast to run a full scan. I have done this and no viruses were found.
Can anyone suggest what is going on and whether I should be alarmed at this pop-up message.
Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try DrWeb CureIT! instead.
Use MBAM (or SUPERantispyware or even Spyware Terminator) to scan for spywares and trojans. If any infection is detected, it is better and safer to send the infected file(s) to quarantine (Chest), rather than simply deleting them.
Thanks, Tech, for getting back with your suggestions so quickly. Sorry - tried ctrl+alt+print screen to capture the pop-up but am unable to paste into this post! How do I do it?
I’ll run through your suggestions tomorrow as soon as I can.
I had the same thing recently. Googling it was inconclusive so I hit the delete option and took a screen shot for good measure…
I have been resolving a virus on here (thanks Essexboy!)that I picked up since but I don’t think it’s related. I also don’t know what I am talking about though!
…Not having the option of quarantine/move to chest when the alert came up and not knowing if it was a false positive, I went for delete… Would it be wise to re-install Rapport now then or will deleting this file not affect it?