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system · 2015-09-02T16:18:56.000Z

loop popup, help me please.

essexboy · 2015-09-02T17:23:05.000Z

This should stop it

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: HKLM-x32\...\Run: [] => [X] AppInit_DLLs-x32: acaptuser32.dll => No File Toolbar: HKU\S-1-5-21-3855333436-196093405-429935007-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File 2010-11-20 22:24 - 2010-11-20 22:24 - 92290304 ___SH () C:\ProgramData\mssfuc.exe Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

system · 2015-09-02T17:47:58.000Z

Hello essexboy, thank you very much.

Please help me with another computer.

essexboy · 2015-09-02T17:54:51.000Z

Did you use the same USB on both computers ?

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives

https://dl.dropbox.com/u/73555776/mcshield%20unhide.JPG

Plug in the drive and McShield will start a scan

Then get the log which will be located under the logs tab on the main page

And post that

THEN

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: BHO: No Name -> {A5A51D2A-505A-4D84-AFC6-E0FA87E47B8C} -> No File BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll No File BHO: No Name -> {FCE3FA8B-BA81-467C-81D8-E43C00D1BC71} -> No File Toolbar: HKU\S-1-5-21-3855333436-196093405-429935007-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File FF Extension: Iminent - C:\Users\USER\AppData\Roaming\Mozilla\Firefox\Profiles\ncnin00e.default\Extensions\firefoxmini@go.im.xpi [2014-09-10] 2010-11-20 22:24 - 2010-11-20 22:24 - 79433984 ___SH () C:\ProgramData\mssfuc.exe Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

system · 2015-09-02T20:25:59.000Z

Thank you very much.

essexboy · 2015-09-02T20:48:29.000Z

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe

system · 2015-09-02T20:54:09.000Z

Attach

AdwCleaner[C1].txt

essexboy · 2015-09-03T13:12:32.000Z

Any further problems ?

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