The scan found 3 viruses which I was unable to resolve/ delete both individually and automatically, everytime I tried to it said that the action was unavailable, something like that… So out of frustration I chose to ignore them all for the time being so it could finish the scan, so that I could see if there were more.
Now this is before I realized that my Avast needed an update. After updating Avast I tried scanning it again, but the viruses didn’t get scanned this time around.
Now I want to be 100 % sure what I should do next. 2 of the 3 viruses were trojan horses (Win32 Protector-D), so I really want to get rid of them, but I’m worried that my avast is ignoring the viruses now. What should I do? Also my computer has been acting kinda sluggish lately, maybe it has something to do with the viruses?
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Under Optional Scan ensure “List BCD” and “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
[*]Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
[*]It will close all programs when run, so make sure you have saved all your work before you begin.
[*]Click the Start button to begin the process. Depending on how often you clean temp
files, execution time should be anywhere from a few seconds to a minute
or two. Let it run uninterrupted to completion.
[*]Once it’s finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.
