help! I keep getting "avast web shield has blocked a harmful webpage or file"

I keep getting these messages. constantly. I’ve run scans and it isn’t helping. Not sure what to do. Where do I start?

"Avast Web Shield has blocked a harmful webpage or file.

Object: http://85.25.104.159/
Infection: URL: Mal
Process: C:\Windows\explorer.exe

https://forum.avast.com/index.php?topic=53253.0

So I ran malwarebytes anti-malware, and it put a bunch of stuff in quarantine. I restarted the computer as prompted. The message is not popping up anymore. Does that mean I’m good to go?

Thanks!!!

Not yet, attach the log … and we need to check for leftovers, so run Farbar Recovery Scan Tool and attach the two diagnostic logs

Here are the logs. Hope they make sense to someone.

It may be a little time before someone can take a look at them as it is a little after 12:37am in the UK, essexboy should be back on line later today.

Could you let me know what problems remain after this

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: HKLM-x32\...\Run: [AnyProtect Scanner] => "C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe" HKLM-x32\...\Run: [AnyProtect Tray] => "C:\Program Files (x86)\AnyProtectEx\AnyProtectTrayIcon.exe" HKU\S-1-5-18\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect" AppInit_DLLs: c:\progra~3\bitguard\271769~1.27\{c16c1~1\loader.dll => c:\progra~3\bitguard\271769~1.27\{c16c1~1\loader.dll File Not Found CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/ SearchScopes: HKU\S-1-5-21-1009102582-3612182415-3883429981-1000 -> {96bd48dd-741b-41ae-ac4a-aff96ba00f7e} URL = http://search.coupons.com/search.asp?p=df&q={searchTerms} BHO-x32: No Name -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> No File FF Plugin HKU\S-1-5-21-1009102582-3612182415-3883429981-1000: CouponNetwork.com/CMDUniversalCouponPrintActivator -> C:\Users\user\AppData\Roaming\CATALI~1\NPBCSK~1.DLL [2013-06-07] (Catalina Marketing Corporation) FF Plugin HKU\S-1-5-21-1009102582-3612182415-3883429981-1000: hopster.com/CouponPrinterPlugin -> C:\Users\user\AppData\Roaming\Hopster\CouponPrinterPlugin\2.0.2.0\npCouponPrinterPlugin.dll [2013-02-21] (Hopster) CHR Plugin: (Coupons Inc., Coupon Printer) - C:\Program Files (x86)\Google\Chrome\Application\plugins\npMozCouponPrinter.dll (Coupons, Inc.) CHR Plugin: (Catalina Savings Printer) - C:\Users\user\AppData\Roaming\CATALI~1\NPBCSK~1.DLL (Catalina Marketing Corporation) CHR Plugin: (CouponPrinterPlugin) - C:\Users\user\AppData\Roaming\Hopster\CouponPrinterPlugin\2.0.2.0\npCouponPrinterPlugin.dll (Hopster) R2 CouponPrinterService; C:\Program Files (x86)\Coupons\CouponPrinterService.exe [178160 2014-08-28] (Coupons.com Inc.) S1 gqlxhdap; \??\C:\Windows\system32\drivers\gqlxhdap.sys [X] 2015-03-27 09:23 - 2015-03-27 09:23 - 00000000 ____D () C:\ProgramData\Windows Genuine Advantage 2015-04-02 16:05 - 2014-07-02 06:09 - 00000000 ____D () C:\Users\user\AppData\Local\com 2015-04-02 16:04 - 2014-01-23 17:02 - 00000000 ____D () C:\ProgramData\Conduit Task: {30273FBA-A099-4162-8188-2668403FB838} - System32\Tasks\APSnotifierPP2 => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION Task: {775108EE-BE28-41F1-AA4B-07BC37E06EFD} - System32\Tasks\APSnotifierPP3 => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION Task: {8F90F98A-BB35-4CDA-A5D5-1977FB9B3182} - \EPUpdater No Task File <==== ATTENTION Task: {D8AFD5A7-BD53-44DB-B6C5-189DEC56C5F5} - System32\Tasks\{10A55118-2EB8-427D-9115-68E2BA7F50AB} => pcalua.exe -a C:\Users\user\Downloads\Player_Setup.exe -d C:\Users\user\Downloads Task: {DB780A7A-4420-42A7-B3D3-76601156629F} - System32\Tasks\APSnotifierPP1 => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION Task: {DE885782-28FD-4258-A535-4572E6C0DF6F} - \BackgroundContainer Startup Task No Task File <==== ATTENTION Task: C:\Windows\Tasks\APSnotifierPP1.job => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION Task: C:\Windows\Tasks\APSnotifierPP2.job => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION Task: C:\Windows\Tasks\APSnotifierPP3.job => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION C:\Program Files (x86)\AnyProtectEx C:\Windows\system32\drivers\gqlxhdap.sys

Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

I followed your instructions; here are the logs from FRST and AdwCleaner.

Any follow up to this or am I good?

I really appreciate the help. Thank you.

Have the alerts ceased, also how is the computer behaving ?

Alerts have stopped. Computer seems to be a bit quicker. I will post again if I notice anything strange. Thanks for your help!

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: