I am trying to install Avast Mac Security but every time I try the installation fails. Any help would be appreciated.
Computer:
iMac (27-inch, Mid 2011)
macOS Sierra Version 10.12
3.4 GHz Intel Core i7
32 GB 1333 MHz DDR3
When I try to install, I get the following message:
The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance
After the failed installation, I’m able to open the Avast Mac Security app but there is the following message:
You are not protected Cannot connect to service
I’m not sure if this will help but I pulled this from system.log:
Jun 7 09:07:10 Songs-iMac gcapi[3048]: can_install: 0, reasons 5 Jun 7 09:07:10 Songs-iMac Installer[2969]: Chrome already installed Jun 7 09:07:14 Songs-iMac com.apple.xpc.launchd[1] (com.apple.quicklook[3211]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook Jun 7 09:07:18 Songs-iMac logd[66]: _handle_cache_delete_with_urgency(0x7fb3c1c2ad20, 3, 0) Jun 7 09:07:18 Songs-iMac logd[66]: _handle_cache_delete_with_urgency(0x7fb3c3b20fa0, 3, 0) Jun 7 09:07:18 Songs-iMac logd[66]: _handle_cache_delete_with_urgency(0x7fb3c1d15e60, 3, 0) Jun 7 09:07:20 Songs-iMac diagnosticd[262]: Failed to harvest strings for binary named 'inion.app/Contents/Resources/PremierOpinionD.app/Contents/Resources/mmij.app/Contents/Fr—Ÿ^¿ˇ' Jun 7 09:07:33 Songs-iMac logd[66]: _handle_cache_delete_with_urgency(0x7fb3c3a35e40, 3, 0) Jun 7 09:07:33 Songs-iMac logd[66]: _handle_cache_delete_with_urgency(0x7fb3c3b1db20, 3, 0) Jun 7 09:07:33 Songs-iMac logd[66]: _handle_cache_delete_with_urgency(0x7fb3c1e36090, 3, 0) Jun 7 09:07:34 Songs-iMac com.apple.xpc.launchd[1] (com.updater.watch.mcy): Service only ran for 0 seconds. Pushing respawn out by 10 seconds. Jun 7 09:07:51 Songs-iMac system_profiler[3861]: BUG in libdispatch client: kevent[EVFILT_MACHPORT] monitored resource vanished before the source cancel handler was invoked Jun 7 09:08:03 Songs-iMac com.avast.submit[4059]: Could not stat /Library/Application Support/Avast/submit-data: No such file or directory Jun 7 09:08:08 Songs-iMac com.avast.submit[4237]: Could not stat /Library/Application Support/Avast/submit-data: No such file or directory Jun 7 09:08:24 Songs-iMac com.apple.xpc.launchd[1] (com.apple.quicklook[4481]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook Jun 7 09:09:00 Songs-iMac Console[1282]: BUG in libdispatch client: kevent[EVFILT_VNODE] monitored resource vanished before the source cancel handler was invoked Jun 7 09:09:04 Songs-iMac com.apple.xpc.launchd[1] (com.apple.CoreRAID[5154]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreRAID Jun 7 09:09:28 Songs-iMac system_profiler[5606]: BUG in libdispatch client: kevent[EVFILT_MACHPORT] monitored resource vanished before the source cancel handler was invoked Jun 7 09:10:02 Songs-iMac com.apple.xpc.launchd[1] (com.apple.CoreRAID[6188]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreRAID Jun 7 09:12:20 Songs-iMac syslogd[50]: ASL Sender Statistics