Anyway, when I try to move to chest, delete, or do anything with it (even “no action,”) I get this message: “cannot process C:/windows/system32/zsys1.dll.” Then when I click ok, avast pops up again, giving me the exact same virus information with the exact same options.
When your computer is completely free of malware, then install Ad-aware free, Spybot S&D and SpywareBlaster. But, mind you only after your computer is clean!!
Furthermore use only one AV solution like Avast, and install only one software firewall, like for instance Zonealarm,