Help me to solve the Flash player problem.....

General Topics
1

I have updated my flash player to version 12 and there is a red flash player icon in the add or remove programs in the control panel(screen shot attached). Flash worked well in Firefox(trying with Facebook). I rebooted my pc and then the flash icon in add or remove programs in the control panel turned to a white blank symbol(screen shot attached). Opened Firefox and loaded Facebook…but Firefox freezes and as it is not responding I have to forcefully end Firefox process. This happens with every versions of flash player and therefore I’m unable to use Firefox to view a lot of web pages. Please help me… :-[

2

Download , install and run the FlashPlayer removal tool >> http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html#main_Download_the_Adobe_Flash_Player_uninstaller

Then try a fresh install of FlashPlayer.

3
[quote="AdrianH post:2, topic:693143"] Download , install and run the FlashPlayer removal tool >> http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html#main_Download_the_Adobe_Flash_Player_uninstaller

Then try a fresh install of FlashPlayer.
[/quote]

Tried uninstalling as you said but that also fails…?

4

What error messages are you getting ???

5
[quote="bob3160 post:4, topic:693143"]

What error messages are you getting ???
[/quote]

No error message …just freezing Firefox and I have to end the process…

6

The uninstaller (removal tool) isn’t run from your browser ???

7
[quote="bob3160 post:6, topic:693143"]

The uninstaller (removal tool) isn’t run from your browser ???
[/quote]

I have to disable Flash to load the adobe site through the above link, otherwise Firefox freezes…

8

Here is the direct link to the download of the uninstaller:
http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

9

Uninstalling and reinstalling didn’t helped me… :-\

10
  1. Have you tried another browser to see if that helps ???
  2. Have you checked your settings in FF to make sure nothing is blocking Flash ???
11
[quote="bob3160 post:10, topic:693143"]
  1. Have you tried another browser to see if that helps ???
  2. Have you checked your settings in FF to make sure nothing is blocking Flash ???
    [/quote]

Latest flash installed…but opera says ‘download and install flash player’ while trying to watch flash videos…!