Okay. I’m a tiny little nub, and I read through the advice sticky topic and such, but I’m ridiculously dense when it comes to the more intricate works of a computer, and I’ve been dealing with this problem for like a month now and I’m afraid I’m going to lose my computer if I don’t get some form of help. ><
I have some serious Trojan problems.
Early November, I got a Trojan. It locked me out of AVG, the main anti-virus I used/use, and Spybot search and destroy was giving a solid wall of blocked whatevers. I freaked and, not knowing what else to do did a system recovery, losing EVERYTHING and all for naught as I’ve come to learn.
Pretty sure it got into the backup HD where the recovery data is.
First week or so, everything seemed okay. Then one day, um… Data Execution Prevention comes up and shuts my computer down. I did a hijack this log and put it up on a forum who was kind enough to completely ignore me. I figured perhaps there was nothing and it was an issue with the fact that my computer had been pushed hard that day.
But about a week or two later, while browsing the net, using Firefox which is the only net explorer I use, an open tab I was not on tried to open a PDF. Nothing, no link or any such thing had been clicked. More positive in that I avoid PDFs like a plague. Only thing that kept it shut at the time was as I had done the recovery, I had yet to agree to their Terms of Use. So I close it, but it happens immediately again, and, stupidly, thinking not of why a PDF was trying to open, but of how much PDF’s slow my computer down and the fact that if I agreed to it now, I wouldn’t have to be so slowed later, I agreed. Then AVG pops up and starts screaming about Trojans.
The random PDF file opening happened twice more. The second time was on the same website, being DeviantArt. The third and worst time happened on some webcomic hosted through drunkduck.com, which I’ve never had issues with before. (The whole PDF thing has made me think that it’s my Mozilla files themselves that are infected, as the site seems random and dictated by where I am when the whim to install Trojans strikes) This one was TERRIBLE. Every time I’ve had the PDF problem, I’ve used Malwarebytes’ to worm things out, which usually finds more than AVG. But this time, both were finding things the other didn’t. AVG, with it’s active protection, blocked around 20 Trojans. Malwarebytes’ found 61. Most were in the recovery HD which is the only thing that stopped me from performing yet another panic stricken recovery.
Since then, about 5 days ago, every day I run a scan. Yesterday was the first day Malwarebytes’ didn’t find anything, but AVG blocked about 5, and, upon recommendation to use avast, 8 were found. One was a decompression bomb, which apparently no longer exists. (Checked the containing folder) 3 JS:Packed-T [trj]. 1 Win32:Trojan-gen {Other}. 2 Win32:Adware-gen [Adw]. And then BV:AutoRun-E [Wrm] (And upon seeing that I flinch)
I don’t know what to do. The only thing I can think of is that all the anti-virus programs I’m using are missing something and it’s breeding like a demon bunny and then sharing it with the rest of my computer. I don’t have the money to have this thing professionally cleaned and all I’m qualified for is purging by fire, which will be more detrimental I’m sure.
Anything. I’ll do anything. I just don’t know what to do. I don’t understand this kind of stuff or I’d make it better. But I can’t and I need help. whimper
(Also, just a note, a lot of these viruses seem to keep being found between the backup HD and my “temporary internet files” I cleared Firefox’s cache, but some seem to be making it into IE’s temp files, which I find ironic since I don’t USE IE. It’s a terrible terrible program and if I could I would just remove it from my computer. Windows is too in love with it though and wont let me, and with my luck, I’d be breaking something and my computer would spit fire in my face as a punishment.)
Also. Feel free to shoot me if I’m being abhorrently stupid. I think I deserve it at this point.