help me!!

last night I found a rootkit on svchost and avast blocked it
then I ran a boot time scan and found rootkit w32 gen.
i moved it to chest
today when 1 opened my pc
every now and then the theme resets to windows classic
and no sound in my speakers
and when i click on volume control
it says there are no mixer devices available,please help!!!

Check the information on the first post of this thread under Virus/Worms for you to check your machine for malware: http://forum.avast.com/index.php?topic=53253.0.

Follow the directions of obtaining an MBAM log (make sure you update MBAM first and if it finds any infection make sure you put it into quarentine) and the OTS logs (save OTS as ANSI and not Unicode). Post the MBAM log and the OTS log as an attachment (Additional Options > Attach > Post).

I am going to refer you to our Certified Malware expert, named Essexboy. He will also review your logs and give you further instructions, however he comes on the forum late UK time. He will respond to you in this thread, so remember to check this thread daily.

Please do not make any further changes to your machine after you have provided the logs.

IMPORTANT: If you are on a home network, disconnect the affected machine from the network. Do not share a USB/flash drive with this affected machine. Do not use this machine unless Essexboy instructs you do to malware removal instructions; use a different machine to check email, sync your phone, etc. if possible.

Let me know if you have any questions. Thank you.

Please don’t open more than one thread for the same question…!!
http://forum.avast.com/index.php?topic=78398.0
Thanks,
asyn

I have notified Essexboy that the OP double posted. Thanks Asyn. :wink:

NP, thanks for telling EB about it.
Have a nice day/night,
asyn

sorry for my mistake!!!
but where is essexboy?

This thread is closed and has been moved to this thread: http://forum.avast.com/index.php?topic=78398.0.