Hi,

a) your firewall obviously is not configured properly, but never mind
b) you didn’t read/follow the info on Welchia & GaoBot on Symantec’s website

  1. apply All windowsupdates, download those mentioned on the Welchia infopage (Symantec) first, and install them OFFLINE (without inet, best in SafeMode=F8-Boot)

  2. disable system restore (see symantec Info on gaobot) and reboot; change ALL your passwords to something more secure, including the sometimes hidden REAL “Administrator”-account

reboot, and rerun tools in safeMode again

:wink: