Hello, I am not sure where to post this, as I am a new member here, so please point me in the correct direction.
???
I am writing on behalf of a friend who is having serious issues with her Avast! She said the registration expired, and I directed her to get a new key for it…she did that and entered it in the proper place but her blue ball icon with the A on it has a red circle witha line through it…she has tried to unistall but gets an a strage error message when she tries to uninstall. I cannot remember the name of the error…sorry…anyway she wants to uninstall so she can do a clean download/reinstall…what can we do to alleviate the problem??? Mind you, she is NOT computer literate :o and messes things up as easy as doing them right… I do what I can to help her…
Thanks for any aid you can give us.
hi there
its not hte right forum, u have to be in the avast! 4.x Home/Pro forum…
you have to download this tool: http://www.avast.com/eng/avast-uninstall-utility.html and reboot and install