system
5
You might want to check this link for removal of older Symantec/Norton programs:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001092114452606?Open&docid=2003051309213306&nsf=nav.nsf&view=es_full
I also found removing anything left behind using Spiritsongs’ additional steps very helpful. My mother’s computer, with WinMe, was having many problems with apparently random “freezing” of different applications and disappearing icons until I followed those steps. (I had removed Norton Internet Security 2004 from her computer, which now has avast! Home installed.)