Hi,

This OTLScript should solve your problem but we will run additional checks too.

Re-run OTL.exe.

[*]Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.



:Otl
IE - HKU\S-1-5-21-3395237873-323693151-3144948276-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://feed.snapdo.com/?publisher=QuickObrw&dpid=QuickObrw&co=GB&userid=3372f67c-79e2-4914-b09f-716babb2991c&searchtype=ds&q={searchTerms}&installDate=27/03/2013
IE - HKU\S-1-5-21-3395237873-323693151-3144948276-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://feed.snapdo.com/?publisher=QuickObrw&dpid=QuickObrw&co=GB&userid=3372f67c-79e2-4914-b09f-716babb2991c&searchtype=ds&q={searchTerms}&installDate=27/03/2013
IE - HKU\S-1-5-21-3395237873-323693151-3144948276-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://feed.snapdo.com/?publisher=QuickObrw&dpid=QuickObrw&co=GB&userid=3372f67c-79e2-4914-b09f-716babb2991c&searchtype=hp&installDate=27/03/2013
IE - HKU\S-1-5-21-3395237873-323693151-3144948276-1000\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.snapdo.com/?publisher=QuickObrw&dpid=QuickObrw&co=GB&userid=3372f67c-79e2-4914-b09f-716babb2991c&searchtype=ds&q={searchTerms}&installDate=27/03/2013
IE - HKU\S-1-5-21-3395237873-323693151-3144948276-1000\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.snapdo.com/?publisher=QuickObrw&dpid=QuickObrw&co=GB&userid=3372f67c-79e2-4914-b09f-716babb2991c&searchtype=ds&q={searchTerms}&installDate=27/03/2013
FF - prefs.js..keyword.URL: "http://feed.snapdo.com/?publisher=QuickObrw&dpid=QuickObrw&co=GB&userid=3372f67c-79e2-4914-b09f-716babb2991c&searchtype=ds&installDate=27/03/2013&q="


[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.

======= THEN =======

Please download zoek.exe (
http://www.mcshield.net/personal/magna86/Images/Zoek_icon.png
) from here or here and save it to your Desktop.

[*] Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this instruction.

  1. Open notepad and copy/paste the text present inside the code box below.
    To do this highlight the contents of the box and right click on it. Paste this into the open notepad.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system



filesrcm;
startupall;
firefoxlook;
chromelook;


  1. Save notepad as zoekscript.txt

http://www.mcshield.net/personal/magna86/Images/zoekscript_big.gif

[*]Close all browser windows and refering to the picture above.

Referring to the screenshot above, drag zoekscript.txt into zoek.exe.
Zoek will run. When finished, it will produce a zoek-results.log for you.
Note: It will also create a log in the C:\ directory named “zoek-results.log

Please attach it to your reply.