Help? Not sure if this is real or not.

Viruses and worms
1

Avast popped up with a warning, it said that there was a rootkit in my computer! It was in the C:windowssystem32NTDLL.DLL file. But when I try to move it to the chest so I can run a scan it says “Can not process file C:windowssystem32NTDLL.DLL”
I have been running scans all day, only one malware bytes came up with anything. I’ve been running also rootkit tools too, none of them catch anything. Even after I restarted avast popped up again.
Is this just a flash positive? If not, do you know what I should do? Mind you I suck at computers, but I’ve been trying to do the best I can.
Thanks.

Edit:
I also just remembered. That the warnings only started after avast updated it’s self.

2

first welcome to the forum. if avast is detection an malware and it won’t be able to do anything with it, i suggest you try a boot scan with avast and see if you can move it the chest from there.

another program that is highly recommended here also is superantispyware that you can give a go on. and see if it can dell with the infection if avast wont be able to dell with it throught the boot scan.

http://www.digitalred.com/avast-boot-time.php boot scan instruction fro version 4.8

http://www.schmahl.net/avastbootscan.php boot scan instructions for avast 5

http://www.superantispyware.com/ where you can download superantispyware

http://filehippo.com/download_superantispyware/ another place you can download superantispyware if the first link is to slow download on.

good luck and write back on your progress or if you need more help.

3

Ensure that you have the latest virus signatures, 100720-0 as I believe this resolves this problem detection.

4

I had these symptoms start up yesterday on a PC that does nothing but run Spotify. What I did was look in System Restore and restore from a point before the problem started. I noticed that this undid “Software Distribution Service 3.0” which I’m assuming is a Windows update. On restart I ran a full Avast scan and the recommended “SuperAntiSpyWare” which detects no error.