Help Please

As of today I can no longer access my bank online. Avast is blocking it and giving a malicious script alert. I checked with my bank and they have received numerous reports from Avast users and it it caused by an Avast update. I was also told that a fix was listed on the Avast website, however I am unable to find it. Can somebody please direct me to that fix?

Thank you

You forgot to mention the bank…

Do a avast manual up date for vps.

Maybe this is what your bank advises you to do. Install the latest virus definitions manually. Right click on the yellow ball > update > engine and virus definitions.

Best regards,

(yeah, same advice as Arizona)

Ok, it was Gate City Bank. Now if I understand you correctly, a manual update will cure the problem? What I’ve done so far is to exclude that bank url from script blocking and I can access fine. I can take it out, then update and see what happens. If it still doesn’t work I can put exclude the url again. Thank you. I’ll come back and let you know if a manual update worked or not.

Thank you for your help. Took out the url from the excluded script list. Then ran an update for Avast manually, and now I can access the bank web site once again and log in with no problem. Everything seems to be working now.

Hi Fargo Flash,

Sorry for the inconvenience :-[ , but FPs are bound to happen with av-solutions.
This time it was avast that had a hick-up.
They gave it some"update syrup" ;D, and now it is back to normal…

Stay safe and secure,

polonus