Help, Potential infection with a logger

Viruses and worms
1

I need help, I think I’ve been infected with a keylogger, I’m running Avast right now, I need to know if I need to do anything else to prevent it from getting my codes? Please help :cry:

2

I suggest:

  1. Disable System Restore and reenable it after step 3.
  2. Clean your temporary files.
  3. Schedule a boot time scanning with avast with archive scanning turned on.
  4. Use SUPERantispyware and/or Spyware Terminator to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
  5. Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
  6. Make a HijackThis log to post here or, better, submit the RunScanner log to to on-line analysis.
  7. Immunize your system with SpywareBlaster or Windows Advanced Care.
  8. Check if you have insecure applications with Secunia Software Inspector.
3

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:45:30 PM, on 4/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60337
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60337
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60337
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60337
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60337
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0AD937E7-2F37-4873-A05E-548A67EF1D0E} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {5EDB03AF-0341-4e96-9E9B-3171522E4BAF} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: (no name) - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM..\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 - HKLM..\Run: [iTunesHelper] “C:\Program Files\iTunes\iTunesHelper.exe”
O4 - HKCU..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU..\Run: [Yahoo! Pager] “C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE” -quiet
O4 - HKCU..\Run: [MSMSGS] “C:\Program Files\Messenger\msmsgs.exe” /background
O4 - HKUS\S-1-5-18..\RunOnce: [RunNarrator] Narrator.exe (User ‘SYSTEM’)
O4 - HKUS.DEFAULT..\RunOnce: [RunNarrator] Narrator.exe (User ‘Default user’)
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

4

O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip.com/bestfriends/miniclipGameLoader.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/webplayer/stage6/windows/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1161493202171
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab47946.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing)
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O24 - Desktop Component 0: (no name) - http://ssbm.detstar.com/aimicons/mario.gif

There is the log from HJT scan

5

not really good at reading them or anything but whats

O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll

i found this on google

Crawler.com - Games, Screensavers, Wallpapers, eCards and more!

have you installed a toolbar or anything from there

6

Yeah, I have the toolbar

7

oh well if you dont need it GET RID OF IT!

i never trust toolbars from things like them or toolbars which give u the option to install in installers

8

It was a WebSecurity toolbar, letting me see if sites were flaged or not, I can’t remember where I got it, but I think I found it while doing the instuctions.

I’m wondering if I’m safe or not? Can I get an expect to look at this list?

9

???

Will it be save if I log on accounts now?

I’ve done every step, just waiting for someone to check my log

10

While I am not an expert on reading HJT logs, I have done some research to help with whoever can help you. Please wait for someone else to give you farther help.

These are not needed as there are no file associations and can be remove with HJT by checking the box next to each and then clicking the Fix button :

[b]O2 - BHO: (no name) - {0AD937E7-2F37-4873-A05E-548A67EF1D0E} - (no file)

O2 - BHO: (no name) - {5EDB03AF-0341-4e96-9E9B-3171522E4BAF} - (no file)

O3 - Toolbar: (no name) - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file)

O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe (file missing) [/b]

Did you once have Norton anti-virus on your computer?

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Also, your problem may be coming from the fact that Xfire is installed :

O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe

Xfire is used for communications while playing on-line games. Are you doing this? Since it is a startup item, it could be that it is logging keystrokes from the time you startup your computer and not only while playing games on-line.

11

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip.com/bestfriends/miniclipGameLoader.dll

O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -

The above can be safely removed aswell, although not directly related to an infection, are still useless/junk.

Also if you not want/know about a mario wallpaper/desktop please also remove:
O24 - Desktop Component 0: (no name) - http://ssbm.detstar.com/aimicons/mario.gif

Other questions i have:

Di you run any of the programs Tech asked?

What makes you think you have a keylogger exactly? (it may help with the analysis)

–lee

12

Hi Jamso92,

You have some nasty adware infection, see the analysis here:
http://www.hijackthis.de/logfiles/9040b214d04b28d634928a6abd754913.html
Can be reached there for the next consequent three days,

How to Remove FlashEnhancer from the Windows Registry

FlashTrack installs its software in a directory called ‘ftapp’ or ‘flt’ inside your Program Files directory. Before you can delete it, you must deregister it and restart the computer. On Windows 95/98/Me, enter this command at the command line:

“%WinDir%\SYSTEM\regsvr32.exe” /u “C:\Program Files\ftapp\ftapp.dll”

For Windows NT/2000/XP, use:

regsvr32 /u “C:\Program Files\ftapp\ftapp.dll”

If you have the newer variant, use the path “C:\Program Files\flt\flt.dll” instead.

After rebooting and deleting the files you can also remove the FTApp or flt key from HKEY_LOCAL_MACHINE\Software in the registry to clean up if you like.

The Windows registry stores important system information such as system preferences, user settings, and installed programs details as well as the information about the applications that are automatically run at start-up. Because of this, spyware, malware, and adware often store references to their own files in your Windows registry so that they can automatically launch every time you start up your computer.

To effectively remove FlashEnhancer from your Windows registry, you must delete all the registry keys and values associated with FlashEnhancer, which are listed in the Registry Keys and Registry Values sections on this page.
IMPORTANT: Because the registry is a core component of your Windows system, it is strongly recommended that you back up the registry before you begin deleting keys and values. For information about backing up the Windows registry, refer to the Registry Editor online help.

To remove the FlashEnhancer registry keys and values:

  1. On the Windows Start menu, click Run.
  2. In the Open box, type regedit and click OK.
    The Registry Editor window opens. This window consists of two panes. The left pane displays folders that represent the registry keys arranged in hierarchical order. The right one lists the registry values of the currently selected registry key.
  3. To delete each registry key listed in the Registry Keys section, do the following:
    * Locate the key in the left pane of the Registry Editor window by sequentially expanding the folders according to the path indicated in the Registry Keys section. For example, if the path of a registry key is HKEY_LOCAL_MACHINE\software\FolderA\FolderB\KeyName1, sequentially expand the HKEY_LOCAL_MACHINE, software, FolderA, and FolderB folders.
    * Select the key name indicated at the end of the path (KeyName1 in the example above).
    * Right-click the key name and select Delete on the menu.
    * Click Yes in the Confirm Key Delete dialog box.
  4. To delete each registry value listed in the Registry Values section, do the following:
    * Display the value in the right pane of the Registry Editor window by sequentially expanding the folders in the left pane according to the path indicated in the Registry Values section and selecting the specified key name. For example, if the path of a registry value is HKEY_LOCAL_MACHINE\software\FolderA\FolderB\KeyName2,valueC=, sequentially expand the HKEY_LOCAL_MACHINE, software, FolderA, and FolderB folders and select the KeyName2 key to display the valueC value in the right pane.
    * In the right pane, select the value name indicated after a comma at the end of the path (valueC in the example above).
    * Right-click the value name and select Delete on the menu.
    * Click Yes in the Confirm Value Delete dialog box.

Registry Keys:
HKEY_CLASSES_ROOT\clsid{7cd20e91-1f31-41da-8379-479ea31df969}
HKEY_CLASSES_ROOT\clsid{d7e588ab-a5d9-4422-b313-22a3470f9700}
HKEY_CLASSES_ROOT\unawareobj.unawareobj
HKEY_CLASSES_ROOT\unawareobj.unawareobj.1
Registry Values:
HKEY_CLASSES_ROOT\interface{28168cce-5310-4f12-ab58-9da99a55aaeb}\typelib, version=1.0=
HKEY_CLASSES_ROOT\interface{890089b7-b385-442f-97b6-99060e8bd08f}\typelib, version=1.0=
HKEY_LOCAL_MACHINE\software\ftk, installdir=
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonce, f=
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonce, ftk=

polonus

13

I’m having an Issue with

regsvr32 /u “C:\Program Files\ftapp\ftapp.dll”

Error message

LoadLibrary(“C:\Program Files\ftapp\ftapp.dll”) failed - The specified module could not be found.

I remember FlashEnchancer poping up in Spyware Terminator, And it was moved into the Quarantine.

(I’m no expect with computers, still in High school, and I’m the best with computers in this house)

14

Why Am I unable to find these keys? I’ve done heavy searches, and nothing?

15

You said Spyware Terminator removed this one ftapp.dll

16

Yeah, I remember a file that had the name of FlashEnchancer