HELP - Potential Malware - 'Avast! Web Shield has blocked a harmful webpage or f

Viruses and worms
1

Hi there,

I’m hoping you can assist. I’ve tried downloading a few pdf files this morning/afternoon, and ever since doing this I’ve been getting pop-up messages from Avast letting me know that harmful sites/files are being blocked - screen shots below…

No other symptoms so far…

I’ve saved a number of logs as advised by your virus post, and will attach in the posts which are to follow…

Your help would be much appreciated.

Thank you.

Kind regards

2

Here is the log from Malwarebytes…

3

Addition and FRST logs…

4

Final saved log…

5

Hi amin.haq,<$1alt=“” title=“” onresizestart=“return false;” id=“smiley__$2” style=“padding: 0 3px 0 3px;” />

My name is Valinorum and I will be the acolyte today. Before we proceed, please, acknowledge yourself the following(s):

  • Please do not create any new threads on this while we are working on your system as it wastes another volunteer’s time. If you are being helped/have solved the issue/no longer wish to continue, notify me in your reply and I will quickly close this thread. Failing to comply will result in denial of future assistance.
    • Please do not install any new software while we are working on this system as it may hinder our process.
    • Malware removal is a complicated process so don’t stop following the steps even if the symptoms are not found. Keep up with me until I declare you clean.
    • Please do not try to fix anything without being ask.
    • Please do not attach your logs or put them inside code/quote tags. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.
    • Please print or save the instructions I give you for quick reference. We may be using Safe mode which will cut you off from internet and you will not always be able to access this thread.
    • Back up your data. I will not knowingly suggest your any course that might damage your system but sometimes Malware infections are so severe that only option we have is to re-format and re-install the operating system.
    • If you are confused about any instruction stop and ask. Do not keep on going.
    • Do not repeat the steps if you face any problems.
    • I am not an omniscient. There are things even I cannot foresee. But what I know took years to learn and perfect the skill. This site is run by volunteers who help people in need in their own free time. I would ask you to respect their time and be patient as sometimes real life demands our time and replies to you can be delayed.
    • Private Message(PM) if and only if I have not responded to your thread within three days or your query is offtopic and personal. Do not PM me under any other circumstances. Your thread is the only medium of communication.
    • The fixes are for your system only. Please refrain from using these fixes on other system as it may do serious damage.

  • Step #1 Fix with AdwCleaner

      [li]Download [b]AdwCleaner[/b] by [i][b]Xplode[/b][/i] to your [i]Desktop[/i] from the following link.

[list]
[li]Download Link #1
- Download Link #2
[/li]
- Right-click on AdwCleaner.exe and choose Run as administrator;
- Click on Scan and let the program run unhindered;
- When done, click on Clean and allow the system to reboot after it is done;
- A log will be opened automatically after the restart;
- Attach the log in your reply.
[/list][/li]

  • Step #2 Fix with Junkware Removal Tool
    Download Junkware Removal Tool by thisisu to your Desktop from the link below.
    Download Link 1
    Download Link 2

      [li]Disable your anti-virus to avoid potential conflicts. For more information please acknowledge yourself [url=http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/]this[/url] article;
  - Run the program either by double-clicking(Windows XP) or Right-clicking and choosing [i]Run as administrator[/i](Windows Vista and above);
  - Please be patient as the tool cleans your system;
  - After completion of the process a log named [b]JRT.txt[/b] will automatically open and is save to your Desktop;
  - Attach the log in your next reply.

    [/li]

Give me fresh FRST log please.

  • Required Log(s):

      [li]Adwcleaner Log
  - Junwkare Removal Tool Log
  - FRST.txt

    [/li]
    Regards,
    Valinorum