Help removing virus :)

Viruses and worms
1

Hi…I have a PC with a damaged OS infected with a virus. On boot I get the message “NTFSD Missing - Press Ctrl+Alt+Del to restart” (just keeps saying that) I found a Windows 2000 disk in the pc so I think maybe someone tried to repair the OS with a Windows 2000 disk however it originally had XP on it and Im not sure if the install/repair was completed or successful.

Do you think there is anything we can do to repair the OS, remove the virus and recover the data off this PC?

2
Hi..I have a PC with a damaged OS infected with a virus
How do you know? Do you know the malware name?
3

Try a in-place-repair.
http://michaelstevenstech.com/XPrepairinstall.htm

4

Please download DDS and save it to your Desktop from here:
http://www.bleepingcomputer.com/download/dds/dl/104/

Double click to run the tool, click the Start button.

  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

Save both reports to your desktop. DDS.txt and Attach.txt attach back to topic.

5

Kinda hard to save something to his desktop if he can’t boot :wink:

6

The format the only solution.

7

Unfortunately I cannot find the XP Pro disk anywhere - I have the serial but no disk…I dont know the name of the Malware but I remember it being polluted with popups before it ultimately stopped booting up.

8

Get a XP cd from a site like EBay.
And check if that system/pc has a recovery option.
Many “brand” pc’s have it.

9

Hi Eddy,

I have a disk on the way, I will repost when I receive it. How would I determine if there is a recovery option? Its a Compaq btw…

Thanks,
Jack :slight_smile:

10

You can find out on Compaqs website.
or
Google > Compaq restore