Please run the MGA Diagnostic Tool and post the report it produces:

[]Download MGADiag to your desktop.
[*]Double-click on MGADiag.exe to launch the program.
[*]Click Continue.
[*]Ensure that the Windows tab is selected. (It should be by default.)
[*]Click the Copy button to copy the MGA Diagnostic Report to the Windows clipboard.
[
]Paste the MGA Diagnostic Report into your next reply.