3 Issues.
I run XP, latest update on a Dell. Running latest version of Avast.
1.When I click my internet browser, I get a Home Page to a (Puresafetynow Dot COM) website with a prompt to click for anti spyware & the usual “your system is infected” warnings.
I get periodic “Critical System Warning”
Informs me of a Spyware.cyberlog-x.
Asks me to click to download Antispyware software
3 I get frequent “System Alerts”: Trojan-Spy.Win 32@mx
And invitations to download software
Ive fully scanned my computer & Avast, got rid of alot of Malware & a few trojans. What else can I do?
I just had my computer professionally serviced…Im only semi literate in dealing with technical problems, Any suggestions?
Much Thanks for any help…
do not click on any of those supposed warnings. They will only infect you worse. I would advise you to download and install superantispyware free edition from: www.superantispyware.com/
Update it, run a full scan, and report what files it quarantines (dont bother mentioning any harmful cookies, even though there will probably be a lot).
quarantine all the infections found except the cookies (you can delete those if you want, or quarantine the cookies and then delete them). When you quarantine these items, it will keep them from harming your system but will allow the avast admins (or me) to see what infections you have. Don’t delete the infections, just quarantine them for now.
You have some major problems that an admin will have to help you with. Have you tried downloading and running Hijackthis yet?
hello everyone, i’m pretty much new in the communauty, but i’m having some problem with a virus , my is the fact i download avast way back after the viruses spread inot my pc , blocking all my pc defensive modules and stuff , its like i’m no longer in command of the computer and i’m just a third party , all the background systems are under his control , cannot access control panel nore do “add/remove programs”
Heres the Logfile, Is this correct? Though computer is working much better… Thanks
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:06:18 PM, on 2/15/2008
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal
The following are possible baddies. Wait till an admin tells you to fix them though:
C:\WINDOWS\clmcs.exe
C:\WINDOWS\System32\ttlms.exe
F2 - REG:system.ini: Shell=Explorer.exe %WINDIR%\clmcs.exe
O23 - Service: Management Consultants (CLMCs) - Unknown owner - C:\WINDOWS\clmcs.exe
O23 - Service: Track Learning Management System (TTLMS) - Unknown owner - C:\WINDOWS\System32\ttlms.exe
It appears that you have at least one worm. Wait for further help.
Here give this a go and post the results and a new HJT.
Please download SDFix and save it to your Desktop.
You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.
Double click on SDFix.exe. It should automatically extract a folder called SDFix to your system drive (usually C:). Please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press “Enter”.
Choose your usual account.
Open the SDFix folder and double click on RunThis.bat to start the script.
Type Y and press Enter to begin the script.
It will start cleaning your PC and then prompt you to press any key to Reboot.
Press any key to restart the PC.
Your system will take longer than normal to restart as the fixtool will be removing files.
When the desktop loads the Fixtool will complete the removal and display Finished.
Press any key to end the script and to load your desktop icons.
A text file should automatically open, so please copy the contents and post them here.