Hello, I did an update to V6.01 of avast free and now the pc just keeps rebooting just before the login screen.
OS= windows xp pro.
For the time being ive rolled back in safe mode.
Thanks.
Did you have any other antivirus program other than Avast? on your computer before you had avast 6?. If you did then you need to uninstall that before installing avast. Avg & SYMANTEC/NORTONS HAVE REMOVAL TOOLS on their web sites.
i AM HAVING THE SAME PROBLEM I REMOVED AVAST AND REINSTALLED AND HAD THE CONSTANT REBOOT PROBLEM AGAIN IT HAS HAPPENED ON TWO COMPUTER IN THE LAST FEW DAYS WHEN I RENEWED MY SUBSCRIPTION I DONT HAVE ANY OTHER ANTI VIRUSES RUNNING
grimsrudjane, please:
- Do not use CAPS.
- Which was your old antivirus before avast? How did you uninstall it?
Did you use the Avast Uninstall Tool? I’m guessing there is some old Avast still there…
Cheers and Safe Surfing!!!
My old antivirus was Avast. I first had the problem when I updated to the new Avast with the red ball instead of the old which had a green logo. I uninstalled using the Windows add/remove programs program. I have to Avast uninstall tool. My husband just updated his computer and the same thing happened. After installing the updated program, his computer shut down, restarted but won’t run windows. It just keep rebooting, shutting down, etc.
Neither of us have any other anitvirus.
On my laptop, I had to start in safe mode. I removed Avast then computer restarted in normal mode just fine. I downloaded the latest Avast and all went well so I shut down. I started up again and same problem with it constantly rebooting.
I went back to safe mode and uninstalled the latest Avast and now the computer works fine but I have no antivirus.
Which version of Windows are you running? What other security software programs are on your computer? Do you have CCleaner? Run the Avast Uninstal tool …Do an advanced search for Avast in your ‘Start’ “search” if you find any Avast folders delete them and run the CCleaner "Cleaner and “Registry” Also use the Avast Uninstal Tool…