How can I remove this stubborn virus? Driving me nuts! :o
it is not a virus … https://www.virusbtn.com/resources/glossary/virus.xml
The A.marketsnets.com pop-ups are caused by an ad-supported extension for Internet Explorer, Firefox and Chrome, which is distributed through various monetization platforms during installation.
follow instructions here https://forum.avast.com/index.php?topic=53253.0
attach Malwarebytes and Farbar Recovery Scan Tool logs … when done a malware expert will assist you and remove the crap
I have the scan log created from Malwarebytes but how do I attach the file?
…
Below the box you write in you find Attachments and other options
See picture in argus post … or picture nr #4 in the guide i gave you
Here are the ScanLogs. ScanLog was done yesterday. ScanLog2 was done just now. I tried to download and run both the 32bit version and the 64bit version of FARBAR yesterday. They downloaded fine but when I went to run them I got error messages for each one. I have Windows 7 Home Premium System Pack 1 and its the 64 bit version installed.
Disable Antivirus and download Farbar
http://www.bleepingcomputer.com/forums/topic114351.html
LOL…thanks…figured that out before I got your reply. Here’s the FARBAR text
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/remove%20outdated.jpg
Uninstall some programs
We need to uninstall some unwanted/unneeded programs.
[*]Press the
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png
- R on your keyboard at the same time. Type appwiz.cpl and click OK.
[*]Search there for each entry mentioned below, right-click the entry and click Uninstall one at a time
The list of programs to uninstall:
[*]FlvPlayer
[*]Google Chrome Extension Updater 1.12.02
[*]Search App by Ask
After completing uninstalls, please manually reboot your machine!
Note: If you get the message like: An error occurred while trying to uninstall, just press Yes.
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
Uninstalled FLVPLAYEER and SEARCH APP by ASK but the GOOGLE CHROME ext. 1.12.02 did not appear in the list…I have not proceeded with the FARBAR RECOVERY tool yet
Continue farbar fix, we’ll delete it later.
Here is fixlog.txt
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
Scan with ZOEK
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
[*]Right-click on
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
[]Wait patiently until the main console will appear, it may take a minute or two.
[]In the main box please paste in the following script:
createsrpoint;
autoclean;
emptyalltemp;
ipconfig /flushdns;b
bitsadmin /reset /allusers;b
[*]Make sure that Scan All Users option is checked.
[*]Push Run Script and wait patiently. The scan may take a couple of minutes.
[*]When the scan completes, a zoek-results logfile should open in notepad.
[*]If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
Here is the zoek text
Re-run zoek and run this script:
createsrpoint;
autoclean;
C:\Users\Helen.HP\AppData\Local\Google\Chrome\User Data\Default\Preferences;f
kifbifhcmjgogbdlmblmjemdlincicmb;chr
emptyalltemp;
Post its content into your next reply.
Here is the latest zoek-results text
How is the situation now?
Still happening… http://a.marketsnets.com/b
Google Chrome is problem?
Yes, that is what I use most of the time. IE was also having the problem, but I have not checked it. Running zoek now as you specified.