ok, never mind i stepped away came back the screen was dark, restarted and windows is now open
Ok, windows restarted, i ran avast and it found
c:$recycle.Bin\S-1-5-21-2144862953-1091124084-318524989-1000$RV4Zip5.txt
Severity-High Status-Threat: Win32:Malware-gen
C:\ProgramData\Microsoft\Windows\WERReportQueue\Kernel_0_0_cab_028d0c3f\Report.wer
Severity- Status-Error: The system cannot find the path specified (3)
I was reluctant to do anything due to what happened yesterday, so i just losed the lid and left the screen there. Please advise as to what action i should take if any. Thank you for walking me through this, so far this has gone rather well and even though i have know idea what i am doing, you have made the process very easy to follow.
hey essexbox will help you when i comes online agian.
you could try a malwarebyte scan and see what it comes up with. don’t forget to update it before you scan.
OK could you now run OTL and I will see what else there is to remove
Download OTL to your Desktop
Secondary link
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif
[*]Select All Users
[*]Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
winsock.*
/md5stop
CREATERESTOREPOINT
[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Post both logs
here are the logs. i will be unavailable for the next 3 hours, but will follow whatever instructions you leave when i return.
How is the computer behaving now ? Any alerts or problems ?
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}: "URL" = http://dts.search-results.com/sr?src=ieb&gct=ds&appid=394&systemid=406&apn_dtid=BND406&apn_ptnrs=AG6&o=APN10645&apn_uid=8055833600754315&q={searchTerms}
IE - HKU\S-1-5-21-2144862953-1091124084-318524989-1000\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
IE - HKU\S-1-5-21-2144862953-1091124084-318524989-1000\..\URLSearchHook: {e44a1809-4d10-4ab8-b343-3326b64c7cdd} - C:\Program Files (x86)\entrusted\prxtbentr.dll (Conduit Ltd.)
IE - HKU\S-1-5-21-2144862953-1091124084-318524989-1000\..\SearchScopes,DefaultScope = {D642C9A7-208C-4798-BA75-0F0B7BBEAC67}
IE - HKU\S-1-5-21-2144862953-1091124084-318524989-1000\..\SearchScopes\{D642C9A7-208C-4798-BA75-0F0B7BBEAC67}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3281675&CUI=UN28546319402864361&UM=2
IE - HKU\S-1-5-21-2144862953-1091124084-318524989-1000\..\SearchScopes\{EFE54472-A1AC-4D79-9133-73F1C9613DC0}: "URL" = http://websearch.ask.com/redirect?client=ie&tb=BCPA&o=16145&src=kw&q={searchTerms}&locale=en_US&apn_ptnrs=^QK&apn_dtid=^YYYYYY^YY^US&apn_uid=E35FCE09-8914-42CD-B8F6-210A3F72E0F5&apn_sauid=7ACAA283-75A7-4523-9E0C-492DC6B13B2D
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O2 - BHO: (entrusted Toolbar) - {e44a1809-4d10-4ab8-b343-3326b64c7cdd} - C:\Program Files (x86)\entrusted\prxtbentr.dll (Conduit Ltd.)
O3:64bit: - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (entrusted Toolbar) - {e44a1809-4d10-4ab8-b343-3326b64c7cdd} - C:\Program Files (x86)\entrusted\prxtbentr.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-2144862953-1091124084-318524989-1000\..\Toolbar\WebBrowser: (entrusted Toolbar) - {E44A1809-4D10-4AB8-B343-3326B64C7CDD} - C:\Program Files (x86)\entrusted\prxtbentr.dll (Conduit Ltd.)
O4 - HKLM..\Run: [ApnUpdater] C:\Program Files (x86)\Ask.com\Updater\Updater.exe (Ask)
O4 - HKLM..\Run: [SearchProtectAll] C:\Program Files (x86)\SearchProtect\bin\cltmng.exe File not found
[2013/03/25 18:53:25 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\entrusted
[2013/03/25 16:41:12 | 000,000,000 | ---D | C] -- C:\Users\Amy W\AppData\Roaming\OpenCandy
:Files
C:\Program Files (x86)\Ask.com
C:\Program Files (x86)\SearchProtect
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
fix and scan are done, log is attached. things are seeming more normal, only thing i noticed prior to the scan were some pop ads on the side of my web browser.
Which browser was this in ?
Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete
https://dl.dropbox.com/u/73555776/AdwCleaner.GIF
Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that
The pop up adds were in is 9. They have stopped since I ran otl fix. I used computer quite a bit last night with no issues that I could see. I will run adw cleaner in 2 hrs and post log.
Ran ADW Cleaner, the log is attached
Any further problems apparent or is all running OK ?
Everything seems to be good, no problems last night or today. Is there anything else i should do?
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
Clear Restore Points
Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
https://dl.dropbox.com/u/73555776/disc%20clean.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe 
Will do thank you so much for all of your help, we really apreciate it. Have a Happy Eater, and thank you again for all of your help.
My pleasure ;D