system
13
ok it’s on a good way 
==
Download Junkware Removal Tool:
Http://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/
Do not click Download, wait that the window of download arrives for confirmation
Register(Record) this file on the office(desk).
Close quite your browsers
Under XP, double-click on the icon and presses a touch when it will be asked.
Under Vista/7/8 , right click and " Execute as administrator(director) ".
NB: the office(desk) will disappear one moment, it is normal.
Let the program work, don’t touch anything
Post the report generated in the end of the analysis.