Avast 4.6 Home WindowsXP Mozilla
In trying to find why resident protection isn’t on, (red circle/slash) I found that in Services, there are
four services for avast!
Anvtivirus - automatic
iAVS4 Control Sercie - automatic - Started
Mail Scanner - Manual
Web Scanner - Manual
Remote Procedure Call (RPC) is running.
When I try to start Antivirus (is this resident protection?) I get Error 1068 dependent Service …
Then I see that avast! standard shield support is required to do this.
This was selected each time I have installed.
I’m ignorant about Standard Shield Support.
Can anyone suggest what I may have done wrong?
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 5/4/2005
Time: 7:06:57 AM
User: N/A
Computer: BILLY
Description:
The avast! Antivirus service depends on the avast! Standard Shield Support service which failed to start because of the following error:
The system cannot find the file specified.
Searched for aswMon2.sys
Three references: \Program Files\Alwil Software\Avast4\Setup\INF
system fiile, setup information, and system file for AMD64.
No reference in \Windows\System32\drivers folder
Tried repair in Add/Remove Programs. No change.
Tried change in the avast setup (there is no repair function there).
No change.
Should I copy/moer aswMon2.sys to \Windows\System32\drivers folder or what?
I thought the zolt program was off when installing avast!
By doing the install from within zolt set to bypass zolt, the avast! install was ok.
Thanks again for your replies
Sorry cannot help. I use linux now instead of winxp.
zolt program prevents programs with selected extensions from being loaded to the computer (example: those with .exe)
It was a freebee and I do not remember where I got it from.
What is your OS ?
Have you tried and avast repair ?
Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.
If that doesn’t work try, uninstall, reboot, install, reboot.