I have a computer that is infected with a WIN32:malware-gen virus, and I have tried boot scans, safe mode scans, and MBAM, but it keeps coming back. My taskbar and start menu keep getting disabled, and I have to restart explorer.exe. I have tried to repair windows, but it keeps crashing and giving me a 0x0000007b error. Please advise.
Maybe other scanners could help…
Read the instructions, download and burn (maybe from another computer), finally use one of this rescue CD’s:
You can check also this comparison article.
If no success then follow this guide from Essexboy, and post the logs here
then he will have a look when he enter the forum ( usually late UK time )
http://forum.avast.com/index.php?topic=53253.0