help

system · 2007-08-19T06:39:45.000Z

hello,
Why alwil processing speed of the virus reported so slowly? But no reply?

Tarq57 · 2007-08-19T09:41:17.000Z

When and how did you report it?
They can be a bit slow to update reported viruses sometimes. The focus is “In the wild” virus, I’ve read, others take a lower priority.

DavidR · 2007-08-19T12:30:59.000Z

It would probably have been better to post this along with your original Topic, as that brings it to the top of the list ‘bump’ again which should also draw attention to the original issue. It also reminds us of what the problem was, keeping all information about this ‘together.’

We asked a number of questions in the Topic but you never replied.

http://forum.avast.com/index.php?topic=29560.0

Alwil will normally only contact you if they require any more information.

Lisandro · 2007-08-19T13:06:29.000Z

There is not an automatic answer policy. Only when needed as David said.

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