Okay it would be great if someone could help me. I have spyware on my computer and have spent about 8 hours trying to get rid of it. Then I find out that avast is NOT working. It says on the summary page that avast is: Unsecured and to press a button that says FIX NOW (by the way I had to resort to safe mode because I cannot get avast to run any scans while the spyware keeps popping up). Every time I press FIX NOW it does nothing also I tried start program where is says that the program has stopped.
I have also tried uninstalling and reinstalling 4 times and nothing has changed. On my toolbar it has an ‘x’ over the a for avast.
I am at my wits end, can anyone recommend anything that is not going to cost me anything. I thought that I would not have any problems with viruses anymore because I had avast.
Please help.
Thanks,
Rey