I have been using a purchased copy of AVAST successfully for more than 6 months, now the program informs me I am: “Not connected with any AVAST account” and I am left without security.
How can I rectify this?
- Which avast!..?? (Pro/IS)
- Which version…??
- OS…?? (32/64 Bit…? - which SP…?)
- Other security related software installed…??
Thanks for replying, Asyn
AVAST PRO
VERSION 7 (last updated just a few days ago, so relatively current)
WINDOWS 7, 64 bit
no other security software
DELL Inspiron 1764
This is the first time I have had ANY problems with AVAST since purchasing 2 copies over the past 1.5 yrs (the latest copy being purchased in Feb 2012).
I’ve tried repairing using the avast repair function, but this failed also.
I will try un-installing the AVAST software from the system & re-installing with a copy of the license.
- Download avast! Pro Antivirus: http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
- Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions…!!)
- Reinstall avast! with the downloaded installer from point 1.
- Reboot.
hey. you just to reconnect a account to avast that’s all. no your be protected.