help 

system · 2015-07-09T16:36:55.000Z

every time i start my pc i get avast pop up say it block an infection it the same one every time i scan pc with spybot and malwarebytes which have found nothing any help would be great

http://opticguardzip.net/4242/LinkFunc_142669168487564.dll
URL:Mal
C:\Windows\System32\svchost.exe

Eddy · 2015-07-09T16:38:18.000Z

Provide the logs we need as is explained in the instructions.

system · 2015-07-09T16:40:20.000Z

where do i find the logs

TwinHeadedEagle · 2015-07-09T16:41:12.000Z

Monitoring…

Eddy · 2015-07-09T16:42:13.000Z

Read the instructions and follow them.
“Logs to assist in cleaning malware”

system · 2015-07-09T16:52:52.000Z

is it these logs

system · 2015-07-09T17:13:28.000Z

here is the other logs

TwinHeadedEagle · 2015-07-09T19:16:35.000Z

https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

[*]Right-click on
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
[]Wait patiently until the main console will appear, it may take a minute or two.
[]In the main box please paste in the following script:

createsrpoint;
autoclean;
emptyalltemp;
bitsadmin /reset /allusers;b
ipconfig /flushdns;b

[*]Make sure that Scan All Users option is checked.
[*]Push Run Script and wait patiently. The scan may take a couple of minutes.
[*]When the scan completes, a zoek-results logfile should open in notepad.
[*]If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

system · 2015-07-10T10:05:37.000Z

The check seem to get stuck on c:\user\public\desktop db check

I run it in safe mode and normal with anti viruse off and nothing happen for hours

TwinHeadedEagle · 2015-07-10T14:50:59.000Z

Try to download Zoek again and try again.

system · 2015-07-10T15:53:28.000Z

Thank you for reply will try when I’m home

system · 2015-07-13T10:36:04.000Z

still not going any further than tC:\Users\Public\Desktop DB Check

system · 2015-07-13T10:42:10.000Z

hope these will help

TwinHeadedEagle · 2015-07-13T10:44:41.000Z

First of all, you have two antivirus products, one needs to be uninstalled.

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

system · 2015-07-13T11:14:25.000Z

here fix log

TwinHeadedEagle · 2015-07-13T11:25:16.000Z

How is your PC behaving now?

system · 2015-07-13T13:58:17.000Z

Seem to behaving fine there been no pop up from avast so far finger crossed this has done the trick thank you so much

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