HELPP!! :( win32:malware-gen virus

system · June 19, 2012, 2:56pm

Am using a paid version of Avast but it does not seem to be able to handle this virus am getting. Its popping up every 5mins!! i think its like a re-cycle or remake itself virus…its slowing down my pc significantly and crashed once so far. Helppppppls

Asyn · June 19, 2012, 2:58pm

This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware.
Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.

essexboy · June 19, 2012, 3:02pm

Monitoring - is avast reporting a file in windows installer ?

system · June 19, 2012, 3:06pm

please help me here by giving me instructions on what to do…am a computer noobie this virus is slowly killing my laptop.
Yes its reporting it in a windows installer… virus is win32:malware-gen/ win32:trojen-gen and also reporting that its affecting some sort of a services.exe file

Asyn · June 19, 2012, 3:12pm

See Reply #1…!!
Click on the link for the instructions and attach your logs, Essexboy is waiting for them.
Good luck.

system · June 19, 2012, 3:15pm

oh i should follow and download all those softwares? and post all logs here? sorri if am asking too much…thnks for the help though. kk gna get started

system · June 19, 2012, 3:36pm

This is the log from Malwarebytes…after the removal of the virus found…it said to restart which i did but then after the restart…malwarebyte keeps on blocking some sort of a malcious attempt namely from services.exe and a new one bitcomet.exe

Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org

Database version: v2012.06.19.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
S.y.e.d.Z :: SYEDZ-VAIO [administrator]

Protection: Enabled

19/6/2012 11:18:49 PM
mbam-log-2012-06-19 (23-18-49).txt

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 3
C:\Program Files (x86)\ShoppingReport2 (Adware.ShoppingReport2) → Quarantined and deleted successfully.
C:\Program Files (x86)\ShoppingReport2\Bin (Adware.ShoppingReport2) → Quarantined and deleted successfully.
C:\Program Files (x86)\ShoppingReport2\Bin\2.7.37 (Adware.ShoppingReport2) → Quarantined and deleted successfully.

Files Detected: 2
C:\Windows\Installer{a0f03e9a-a656-ab16-81d9-e95b34587811}\L\00000008.@ (Trojan.BitMiner) → Delete on reboot.
C:\Windows\Installer{a0f03e9a-a656-ab16-81d9-e95b34587811}\U\00000008.@ (Trojan.Dropper.BCMiner) → Quarantined and deleted successfully.

(end)

system · June 19, 2012, 4:17pm

these are the OTL logs as per requested

system · June 19, 2012, 4:19pm

These are the Extras logs from OTL

system · June 19, 2012, 5:12pm

i cant seem to finish scanning with aswMBR software…i dunno why but i had 2 blue screens of death. Dunno if its related to this software or not…and its taking so long to finish scanning t0o…now am scanning it in a safe + network mode.

essexboy · June 19, 2012, 5:25pm

I see that you have run combofix, please delete the copy from your desktop. As an aside do you want to keep the Babylon toolbar ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from “Start with Windows”
Reboot and then run OTL

http://i1224.photobucket.com/albums/ee362/Essexboy3/mbamstop.jpg

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL O3 - HKU\S-1-5-21-1202529194-3309284721-174130370-1004\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
:Files
ipconfig /flushdns /c
C:\Windows\Installer{a0f03e9a-a656-ab16-81d9-e95b34587811}
C:\Windows\assembly\GAC_32\Desktop.ini
C:\Windows\assembly\GAC_64\Desktop.ini

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

system · June 19, 2012, 5:28pm

Finally this is the last log from aswMBR…i completed the scan in a safemode. Yeah i tried combofix earlier when was reading from other posts…forgot to mention sorry. What next?

essexboy · June 19, 2012, 5:30pm

Run the OTL fix that I have posted then download and run a fresh copy of Combofix

system · June 19, 2012, 6:07pm

This is the quick fix OTL after the OTL fixed as per requested

essexboy · June 19, 2012, 6:26pm

OK now lets see Combofix replace services.exe ;D

system · June 19, 2012, 6:37pm

This is the combofix log as per requested…is it fixed now? i do notice significant performance improvements and not pop ups yet

essexboy · June 19, 2012, 6:41pm

Any further problems ?

system · June 19, 2012, 6:43pm

as at now no more avast pop ups every 5 min. Thats a good sign right? heheh will let you know if i have any further problems. Thanks Man for the help. God Bless

essexboy · June 19, 2012, 6:45pm

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK

http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg

[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

[*]Go to control panel
[*]Select folder options (Appearance > Folder options in category view)
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create

Now we can purge the infected ones

[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe

system · June 19, 2012, 9:52pm

Hello, Im very very new here and I too have had this horrid Win32: malware-gen virus which is making avast go nuts.

Followed the beginning bit of the person before me’s advice that you gave and here is my log information from malwarebytes

Please can you help me too

Database version: v2012.06.19.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Vicky :: LAS_VICKERS [administrator]

Protection: Enabled

19/06/2012 22:43:14
mbam-log-2012-06-19 (22-43-14).txt

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

HELPP!! :( win32:malware-gen virus

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