It’s still saying access is denied. Unfortunately his uncle usually fixes his computer and gives only himself administrative properties on a separate account and won’t give them to anyone else. He refuses to give the passwords to anyone even though he’s the one who ruined this computer. I keep getting the “Access is denied” error message.
In that case I am locked out, he will need to get his uncle to delete those two registry keys
Unfortunately despite having admin priveledges now it’s still telling me access is denied. Sorry I vanished, didn’t have internet for a week while we moved.
Could you re-run the Avenger fix a few posts above… See if that can kill it now