I have uninstalled my norton anti virus (on the advice of a computer expert) as it would let many viruses through and installed avast which detected 5 viruses off line and about 6 online. I have noticed a ‘coolweb’ dial up network connection in my network connections and after some research I believe it is a hijacker. What is a hijacker- what will it do to my system and how can I get rid of it??!! After deleting the viruses/trojens that avast discovered I still have this ‘coolweb’ connection. Does this mean it is undetectable?? My hijackthis logfile is attched.
Would be so appreciative for any help you can give me!
We are always concerned when a "former" Norton User
switches to Avast because they seldom COMPLETELY
REMOVE Norton; in addition to uninstalling from
Add/Remove Program, we also recommend you use the
Norton "Removal Tool" which can be downloaded from :
www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html .
In addition, I recommend you use your computer's
"Search > All files and folders", using the search "term"
"Symantec" & later "Norton" & "Delete" all it finds. And to
be even more through, run a registry cleaner to remove
Items there .
As to your "Hijack" problem : HijackThis logs are best used
by Experts on antiSPYWARE forums . Since you appear to have
Ad-Aware, I recommend you ask the Experts on the
Ad-Aware oriented forums at www.landzdown.com .
P.S. Your HJT log says you have IE 7 ; one of the "Beta" s ?
Thanks for the quick reply. I have norton system works 2003 from which I removed norton anti virus- do you reccommnd that I remove the whole program (system works)?? I do use the web clean up facility every now and then which I guess isn’t too important? If so and I follow your advice and use a registry cleaner- do you reccommend any particular registry cleaner??- particulary a free one?!
Ok I will go to ad-aware forums and ask about my hijacker- by looking at it then did you notice anything majorly wrong with my system??
And finally yes I am using IE7 beta 3. Liking it alot- had a problem where opening a new tab would close down the browser but this can be sorted by removing certain add-ons.
Hi Paul :