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Hi David:
I need your help (please). I have a Dell Laptop Inspiron 600m.
Windows XP using Internet explorer on a cable modem.
I am a novice & don’t know much about computers.
I have adawareSe, spybot, & Avast anti-virus (all updated) but are not able to eliminate the Trojan Viruses. I really don’t know what to do. Dell referred me to you b/c they don’t analyze HiJackThis, and Avast doesn’t, & I can’t.
Rather than my jumping to “another” forum, where can I take my computer to get it serviced directly.
Due to “time” I am unable to sit and run back n forth to various forums trying to decipher virus codes which I don’t understand.
Again, my disc cleanup utility is “stuck” the green bar on the disc cleanup doesn’t move. I get 2 green bars which should run “from left to right” indicating that it’s cleaning…I rebooted computer & tried to “re-run” it again, but it’s not doing anything.
Not sure what to do next or where to go…
Please advise at this point …tks for your time…Gratefully, MJ