HIPS preventing task scheduler processes

Avast Free Antivirus / Premium Security
1

when I put HIPS on level 3, it blocks Macrium Reflect from running a backup, unless I happen to be on the computer to manually allow it.

I tried adding MR to global exclusions, but that did not help

2
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

Avast free 11.2.2262
windows 10 x64 stable build
other security softs:
voodooshield
adguard
hitmanpro.alert
mcshield

previous AV: webroot secureanywhere 2016

4

Voodooshield and HitmanPro need to go.
http://blog.kaspersky.com/multiple-antivirus-programs-bad-idea/

You also need to make sure Webroot is completely gone.
http://www.ache.nl < links to removal instructions/tools

5

I also think Voodooshield need to go . :slight_smile:

6

please note that voodooshield and HMP.A are not anti-virus programs. they are specifically designed to be a companion to AV, not to replace it.

7

Do you try repair-Repair Avast:

  1. Control Panel → Add/Remove programs → Avast
  2. Click on ‘Repair’.
  3. Follow instructions.
  4. Reboot.
8

I noticed this problem immediately after install, so I don’t think repair is called for.
To be more specific about the issue: HIPS level 3 triggers a pop-up when I manually start a backup job.
level 2 blocks a backup job started from task scheduler.
So I am down to level 1 now.

9

Pls do repair. :)Hope it will can solved the issue.

10

I ran repair and I still see the same behavior when macrium reflect runs a system backup.
but when it runs a file backup, all is well.

where do I find the log?
I want to see if Avast blocked the scheduled system backup, or if something else went wrong.