Hi I am new to Avast and need help with some issues I have on my computer. I am running Windows ME. Found virus Win32:Kuang2 and need help getting rid of it…in very simple terms please…I don’t know much about a computer. Also every time I run The avast worm/virus cleaner it says I have a virus in my registry that is called,
HKLM:softward\classes\txtfile\shell\open\command
Each time the program fixes it but comes back the next scan. What do I do? I have tried also to download the Windows update thinking it might help my security problems but can’t even do that…It won’t install all the needed items.
Please help me…Thanks, gkdockery
Hi gkdockery,
what Win do you have ?
a) please look in your other post about the Kuang stuff
b) navigate to the said registry key (with regedit.exe) and tell us what it says there (should be something like: %1 )
try also the avast cleaner from avast main page, maybe it cleans it up, too
I have Win ME…I feel so dumb but I don’t know what you mean by:
b) navigate to the said registry key (with regedit.exe) and tell us what it says there (should be something like: %1 )
how do I do this?
Please forgive my ignorance. My son use to help me with computer stuff and he moved to Australia…He never taught me just did it for me and now I am on my own with these problems and a 53 year old brain…
I would appreciate it if you didn’t give up on me…Thanks
What file is detected as Kuang virus? Didn’t you use any Panda AV tools before? Kuang is often detected in files left by Panda… i.e. a false alarm caused by Panda not encrypting their virus signatures.
As for the textfile… it’s strange. It is also possible that Virus Cleaner has some problems with your configuration.
Please, start regedit.exe (e.g. using the Start menu / Run), in the left part of the window (tree) navigate to HKEY_CLASSES_ROOT\txtfile\shell\open\command, and when the command key is selected, check the right part of the window - what is the (Default) value?
notepad.exe%1
OK, it means that you probably don’t have notepad.exe - somebody/something has deleted it.
That would explain the behavior of avast! Virus Cleaner - when started, it checks the associations for basic file types, including txtfile. If they are found to point to a non-existing files, they are fixed - i.e. set to default value. Unfortunatelly, the default value for txt file is link to notepad.exe, so it actually isn’t changed.
So, you can safely ignore the Virus Cleaner warning. I’ll try to fix this confusing behavior in the future versions. (However, it’s not very usual not to have notepad.exe… it means you cannot open .TXT files from Explorer now.)
Ok that is good news, right? It means no virus. I never used notepad but was wondering if by not having it there would be other programs that wouldn’t run properly. If so, is there anyway to replace it? You don’t know how much your help is appreciated. Thanks for your kindness.
Well, if you aren’t expecting any troubles (i.e. the programs you need work correctly), you don’t have to worry about it.
To restore notepad.exe, you would have to reinstall it from the Windows installation CD… probably using some kind of “Repair” option (I hope it’s possible). But as I said… if you’re happy with your computer now, there’s no need to worry about it.
Help. I really have the Win32:Kuang2 virus & Avast cant remove it. (sigh) :-\
Oh , BTW I didnt use PANDA.
Where is the virus located? (i.e. what file(s) is it detected in?)