HLEP!! i keep getting a virus threat pop up on every website

Viruses and worms
1

hi
I keep getting a virus threat pop up on almost every website

http://i.imgur.com/59mdXXV.jpg

i google the code but i couldn’t find any solution.
any one has same problem as me or know how to fix it??

thx

2

Does this occur only in Chrome ?

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Select additions at the bottom
[*]Press Scan button.

https://dl.dropboxusercontent.com/u/73555776/frst.JPG

[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please attach both logs generated.

3

yes, only in chrome.
I’ve just update for latest version for chrome (50.0.2661.87 m) but still have problem.
I’ll try Farbar Recovery Scan Tool later and thanks for reply.

4

please check the FRST files below.

5

Let me know if this stops the alerts

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: AppInit_DLLs-x32: C:\PROGRA~3\{A0A44~1\1172~1.1\lofo.dll => No File HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.hao123.com/?src=SE_hldp00851_c57w9k0d SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.cassiopesa.com/results.php?f=4&q={searchTerms}&a=csp_tight15_15_23&cd=2XzuyEtN2Y1L1Qzu0B0C0E0EyB0B0D0CyBtByCyB0EyCyE0FtN0D0Tzu0StCtByEzztN1L2XzutAtFtCtDtFtCtDtFtDtN1L1CzutN1L1G1B1V1N2Y1L1Qzu2StC0AtDtA0CtAtCtAtGyC0C0A0BtGyBtAtCzytGyD0Czz0DtGyDtAyDtByCtDyDtCyC0Czy0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2StC0FtDyE0ByByCtAtGtD0CyDyDtGyE0EtD0FtG0B0F0FzztGzzyB0D0DtBtAyCyE0E0F0D0A2QtN0A0LzuyE&cr=1405420671&ir= SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.cassiopesa.com/results.php?f=4&q={searchTerms}&a=csp_tight15_15_23&cd=2XzuyEtN2Y1L1Qzu0B0C0E0EyB0B0D0CyBtByCyB0EyCyE0FtN0D0Tzu0StCtByEzztN1L2XzutAtFtCtDtFtCtDtFtDtN1L1CzutN1L1G1B1V1N2Y1L1Qzu2StC0AtDtA0CtAtCtAtGyC0C0A0BtGyBtAtCzytGyD0Czz0DtGyDtAyDtByCtDyDtCyC0Czy0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2StC0FtDyE0ByByCtAtGtD0CyDyDtGyE0EtD0FtG0B0F0FzztGzzyB0D0DtBtAyCyE0E0F0D0A2QtN0A0LzuyE&cr=1405420671&ir= SearchScopes: HKU\S-1-5-21-2849759444-1009472909-990775651-1000 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.cassiopesa.com/results.php?f=4&q={searchTerms}&a=csp_tight15_15_23&cd=2XzuyEtN2Y1L1Qzu0B0C0E0EyB0B0D0CyBtByCyB0EyCyE0FtN0D0Tzu0StCtByEzztN1L2XzutAtFtCtDtFtCtDtFtDtN1L1CzutN1L1G1B1V1N2Y1L1Qzu2StC0AtDtA0CtAtCtAtGyC0C0A0BtGyBtAtCzytGyD0Czz0DtGyDtAyDtByCtDyDtCyC0Czy0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2StC0FtDyE0ByByCtAtGtD0CyDyDtGyE0EtD0FtG0B0F0FzztGzzyB0D0DtBtAyCyE0E0F0D0A2QtN0A0LzuyE&cr=1405420671&ir= SearchScopes: HKU\S-1-5-21-2849759444-1009472909-990775651-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.cassiopesa.com/results.php?f=4&q={searchTerms}&a=csp_tight15_15_23&cd=2XzuyEtN2Y1L1Qzu0B0C0E0EyB0B0D0CyBtByCyB0EyCyE0FtN0D0Tzu0StCtByEzztN1L2XzutAtFtCtDtFtCtDtFtDtN1L1CzutN1L1G1B1V1N2Y1L1Qzu2StC0AtDtA0CtAtCtAtGyC0C0A0BtGyBtAtCzytGyD0Czz0DtGyDtAyDtByCtDyDtCyC0Czy0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2StC0FtDyE0ByByCtAtGtD0CyDyDtGyE0EtD0FtG0B0F0FzztGzzyB0D0DtBtAyCyE0E0F0D0A2QtN0A0LzuyE&cr=1405420671&ir= BHO-x32: No Name -> {AEAF002F-E6D8-4A21-ABD3-2B309B79A6CE} -> No File Handler: WSISVCUchrome - {78A543EB-3A61-4ED3 - No File FF Plugin-x32: @xigua.com/npxgax -> C:\Users\Anddi\Desktop\xigua\npxgax.dll [No File] FF HKLM-x32\...\Firefox\Extensions: [ISVCU@iSkysoft.com] - C:\ProgramData\iSkysoft\Video Converter Ultimate\ISVCU@iSkysoft.com => not found 2015-10-19 08:58 - 2015-10-19 08:58 - 0000000 _____ () C:\Users\Anddi\AppData\Local\{5448549F-DBF1-4041-B747-0B2B6931ADCD} AlternateDataStreams: C:\ProgramData\Reprise:wupeogjxldtlfudivq`qsp`26hfm [0] C:\Users\Anddi\AppData\Local\Temp\_MEI35642 Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

6

hi
I’ve followed all steps and still having problem.
anyway, here is my logfiles.
please check it.

thanks for reply.

7

Could you set Chrome to incognito and see if the alerts still occur
https://support.google.com/chrome/answer/95464?hl=en-GB

8

done, no alert in incognito mode.
thanks for reply

9

OK that indicates that chrome is infected

Re-install Chrome

  1. If you have bookmarks, let’s save them by exporting them - Export Bookmarks
  2. Then I need you to go Google Sync and sign into your account
  3. Scroll down until you see the “Stop and Clear” button and click on the button. At the prompt click on “Ok”
  4. Now we need to uninstall chrome. Note: When asked about user data or settings you must remove this also so please check the box.
  5. Restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome
  6. Import your bookmarks back into Chrome
  7. Sign back in to your Chrome browser so that your bookmarks sync with your online account.
10

yeah, it works!!
thanks a lot!!!

11

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: