I’ve tried to use the hotmail troubleshoot but each time i do it says my host files are failing and then the avast square in right corner of screen pops up saying it is protecting me from VB:Malware-Gen can anybody help me on this ? ???
Hi Convinco, welcome to the forum 
For the relevant people to be able to help you more, a little more info is needed 
Can you provide a screenshot of the alert? - Or post the full contents of the popup.
(If posting a URL, please deactivate it - Change http to hXXp)
Where is the hotmail troubleshooter exactly, we can try and see if it is your machine or something on the net.
EDIT: Found a hotmail troubleshooting page, how are you using it?
Following that, it may be a good idea to at least scan with avast, and MBAM
MBAM instructions here:
http://forum.avast.com/index.php?topic=53253.0
Scott
Hi Convinco,
Could be a False Positive, wait for a next update, see earlier issues with VBS:Malware-gen: http://forum.avast.com/index.php?topic=32894.30
Tell us where it was found: “Sign of “VBS:Malware-gen” has been found in …” (munge the address like http into hXtp)
polonus
It says ;
Avast! IM shield has blocked a threat .
no further action is required.
Object : C:\WINDOWS\System32\Drivers\etc\hosts.msn
Infection: VBS:Malware-Gen
Action : moved to chest
Process: C:\Program Files\Windows Live\Messenger\Msnmsgr.exe
The threat was detected and blocked when the file was created or modified
Interesting, this hosts.msn appears to be a bad one…
Luckily, essexboy, our resident malware expert should be able to help. OTL is his middle name ;D
Can you follow the instructions in this thread:
http://forum.avast.com/index.php?topic=53253.0
Post the MBAM, and OTL scan logs here, using the Addiotional Options - Attach function to you next post. I will notify essexboy and he will take a look at the logs.
Scott
Removal:
To enable deleting the hosts.msn file, terminate the associated process in the Task Manager as follows:
Right-click in the Windows taskbar (a bar that appears along the bottom of the Windows screen) and select Task Manager on the menu.
In the Tasks Manager window, click the Processes tab.
On the Processes tab, select hosts.msn and click End Process.
Using your file explorer, browse to the file using the paths listed in Location of hosts.msn and Associated Malware.
Select the file and press SHIFT+Delete on the keyboard.
Click Yes in the confirm deletion dialog box.
Repeat steps 2-4 for each location listed in Location of hosts.msn and Associated Malware.
But deletion will fail if it is locked, locked files must be removed on reboot
Use unlocker portable to
- Clcik-> Send To → Remove on Next Reboot in the menu;
- Then restart your computer.
Download Unlocker 1.9.0 Portable - 32 and 64 bit
http://www.brothersoft.com/unlocker-portable-download-431245.html
MD5: 8f7da0d01afd03a1e366a72c231fb3fc / SHA1: e8abf005d2f7658f81b1ed29a0c426f9a63637f2
To remove all registry references to a malware file:
On the Windows Start menu, click Run.
In the Open box, type regedit and click OK. The Registry Editor window opens.
On the Edit menu, select Find.
In the Find dialog box, type FILENAME. The name of the first found registry value referencing hosts.msn is highlighted in the right pane of the Registry Editor window.
Right-click the registry value name and select Delete on the menu.
Click Yes in the Confirm Value Delete dialog box.
To delete all other references to hosts.msn, repeat steps 4-6,
polonus