I bought this Avast anti-virus a month ago and since then I had to use only my computer at work.
This product was so terrible that I had to re-install ALL MY PROGRAMS including the operating system.
Lost most of my files. TERRIBLE.
NOW I JUST WANT A REFUND BUT AM ALSO UNABLE.
CAN ANYONE TELL ME HOW I CAN CLAIM IT?
May i ask what exactly was the cause for you to lose all the data? And what exactly makes you think it was avast!'s fault?
I mean, did it make a false positive on a system file, did it detect virus in almost all your files (if yes, what was the name of the virus?) or did it cause an infinite blue screens of death? Maybe something else? I’d just like to hear what was the reason for your extremely bad experience with avast!. Thanks.
I think this guy just hates Avast, read his other posts.
As you can see help is too late here
he already format his computer
look at his post.
this is the effect of final installation without knowing what is the product first.
even he installed other security software it will also happen like this.
because if his/her computer is infected with a rootkit, it will hide the real file and replace it with an exe folder. this can be cured by folder option show hidden file. but if the computer is hijacked he cannot use the folder option.
or
after installing he suffer from loop reboot cause also of rootkit that hide the system at start-up is not present because it is hidden, cannot find the file, etc.
I want my money back… I had the trial and the notices flashed that I needed … INTERNET SECURITY… I got the 2 yr … plan… installed it … and my … INTERNET SECURITY … turned off the AVAST INTERNET SECURITY… on installation…
I HAD INTERNET SECURITY… and was told to buy another one by your program … AVAST… please refund my money… It will not run on my computer… my . INTERNET SECURITY will not let it.
I CALLED THE SUPPORT LINE… i WAS GIVEN A WEB SITE FOR REFUND… THAT DID NOT WORK
tinyurl/avastrefund.com
I sent the email above… I am STEAMED… I can hardly write. and I have two programs not functioning and loading data … from a data interefence… send recieve… … since using the trial 30 free ware AVAST… INDEED avast.
Pardon my amusement at your anger, you simply remind me of myself.
The instructions and email address above should lead you to a refund.
In the future, I would ALWAYS do the trial before you buy.
But people here could try and help get it working for you also, if you find some hidden reserve of patience.
As I understand it he had already a complete Internet Security Suite plus Avast Free running :o And than he tried to install Avast Internet Security too ;D
Refunds seem do not exsist from Avast…Purchased Advast Premier Total support. Product not compatible with my
Win XP…Requested money back… What a runaround…Was finally refused…
Very poor support for their product…Do not recommend the product at all.
Sorry, but you’re talking only rubbish. What is it? Terrible or you lost all your files? You lost them how? They don’t just magically disappear or get deleted by avast! for no reason. And especially not on a large scale like you’re saying…