any ideas how I can get rid of this and allow all files to be scanned.
it is not necessary to scan all files.....and files that can not be scanned are just that....it does not mean they are infected
avast is just reporting that it could not scan the file(s) and the reason why...no more no less
many programs protect there files with passswords, usually security programs but also others
if you search the forum, you find this has been asked a million times in here…